Technical Services Manager

Construction, Property and Engineering; City Of London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Randstad CPE is recruiting for a facilities management role focused on hard services within a single building in London. You will manage in-house staff, contractors and consultants to deliver a compliant, high-standard FM service, with emphasis on service charge budgeting, supplier performance, and regulatory compliance.

The role requires managing budgets, reporting to stakeholders, and ensuring health and safety, environmental standards, and policy adherence across all activities.

Qualifications

• Experience in facilities management, with focus on hard services.
• Budgeting and cost control for service charges.
• Strong supplier management and performance reviews.
• Knowledge of health and safety and environmental compliance (ISO14001).

Responsibilities

• Lead and deliver a compliant facilities management service for a single building.
• Attend and chair management meetings, produce reports for stakeholders.
• Prepare, monitor and reconcile service charge budgets; approve expenditures.
• Manage site staff, suppliers and consultants in line with policies.
• Ensure security, health & safety and environmental procedures are robust.
• Monitor supplier performance against SLAs and audit delivery.
• Procure goods and services following procedures and policies.
• Oversee capital replacement programmes and building inspections.

Job description

Responsible for managing the delivery of an effective and compliant facilities management service
through in-house staff, suppliers and consultants - primarily focussed on hard services - within a
single building.

Key deliverables

Contribute towards the preparation, monitoring and reconciliation of service charge budgets

Check and approve expenditure against service charge budgets

• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Manage site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property
• Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related
• services, including: life safety systems, vertical transportation equipment and public health
• systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree and manage capital replacement programmes
• Prepare management reports for a variety of stakeholders and attend/chair management
• meetings as required
• Undertake regular building inspections, complete reports and initiate/progress any required
• works
• Ensure compliance with all current statutory legislation in respect of health and safety and
• the environment
• Manage local environmental activities in order to meet statutory obligations and
• achieve/retain industry standards e.g. ISO14001 working with sustainability team
• Ensure compliance with all internal procedures and policies - e.g. Procurement, Finance,
• Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an
• active role in the event of emergency situations.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.