Technical Services Lead – Coffee Machines (Hybrid/Remote)

Ernest Gordon Recruitment Limited; Enfield; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

Ernest Gordon Recruitment Limited is seeking a Technical Service Manager to lead the technical division for coffee machines and white goods in Enfield. The role offers full ownership and autonomy to grow a team of engineers and service staff while delivering KPI-driven results.

You will oversee CRM updates, documentation, and strategic input into the business' growth trajectory as part of the senior leadership team.

Qualifications

• Experience leading technical teams in field service, preferably coffee machines/white goods.
• Proven ability to own a technical division and drive growth.
• Strong leadership and communication skills with cross-functional collaboration.

Responsibilities

• Full ownership of the entire technical division and its performance.
• Build and manage a team of engineers and service staff.
• Shape wider business strategy and growth initiatives.

Skills

Team management

Technical leadership

CRM updates

KPI management

Engineer oversight

Job description

Ernest Gordon Recruitment Limited is seeking a Technical Service Manager to lead the technical division for coffee machines and white goods in Enfield. The role offers full ownership and autonomy to grow a team of engineers and service staff while delivering KPI-driven results.

You will oversee CRM updates, documentation, and strategic input into the business' growth trajectory as part of the senior leadership team.