Technical Manager (Coffee Machines)

Ernest Gordon Recruitment Limited; Enfield; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

Ernest Gordon Recruitment Limited is seeking a Technical Service Manager to lead the technical division for coffee machines and white goods in Enfield. The role offers full ownership and autonomy to grow a team of engineers and service staff while delivering KPI-driven results.

You will oversee CRM updates, documentation, and strategic input into the business' growth trajectory as part of the senior leadership team.

Qualifications

• Experience leading technical teams in field service, preferably coffee machines/white goods.
• Proven ability to own a technical division and drive growth.
• Strong leadership and communication skills with cross-functional collaboration.

Responsibilities

• Full ownership of the entire technical division and its performance.
• Build and manage a team of engineers and service staff.
• Shape wider business strategy and growth initiatives.

Skills

Team management

Technical leadership

CRM updates

KPI management

Engineer oversight

Job description

Technical Service Manager (Coffee Machines / White Goods)

£55,000 - £65,000 + 6k Car Allowance + 6.5k Bonus + Company Benefits

Enfield

Are you a Service Manager from a coffee machines/white goods or similar background, looking to join a rapidly expanding company, offering a fully autonomous role, where you can take the reins and grow your own team of Engineers?

Are you looking to take on a wealth of responsibilities, where every day present fresh challenges, recognised as the leading, go-to technical expert in a thriving business?

In this role, you will be part of the senior leadership team, taking full ownership of the entire technical division, responsible for KPI management, engineer oversight, CRM updates, and technical documentation alike. As the business grows, you will build a team of engineers, service advisors, PDI technicians and more, playing an active role in shaping the wider business, strategy and its future growth.

Founded 10 years ago, this highly ambitious, dynamic business are keen to continue on their track of rapid expansion, aiming to be recognised as leaders dominating their industry, increasing headcount by 25% and turnover by £3 million in the last year alone.

This role would suit a Service Manager coming from a background within coffee machines/whitegoods or similar, looking to mould a team into their vision.

The Role:

• Full ownership of the entire technical division
• Build and manage a team of Engineer
• Play an active role in shaping the wider business, strategy and growth
• Flexible work locations within a local patch: Office, Site and WFH

The Person:

Service Manager

Coffee machine / white goods or similar backgroundReference: BBBH26950

Coffee, Machines, Vending, White Goods, Service, Engineer, Maintenance, Manager, Technical Leadership, Lead, Head, Supervisor, Team, Enfield, London, M25 Patch, Harringey, Tottenham

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.