Technical Services Engineer - CAD/PLM Solutions (Hybrid)

Onshape; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Onshape by PTC in London is seeking a motivated Technical Services Engineer to join the hybrid UK team. You will support sales by delivering product demonstrations, answer technical questions, and collaborate with the Customer Success team to help acquire new customers and grow existing accounts.

A solid background in CAD/ PDM/ PLM/ CAM/FEA and strong English communication are essential, with 1–4 years in engineering software or pre-sales roles.

Qualifications

• Experience with CAD, PDM, PLM, CAM or FEA.
• Experience delivering product demonstrations or technical support.
• Excellent communication skills in English, both written and spoken.

Responsibilities

• Develop and maintain a strong working knowledge of the Onshape product portfolio.
• Support the sales team by delivering product demonstrations and assisting with technical evaluations.
• Respond to technical questions from customers and prospects throughout the sales process.
• Assist in creating technical content and supporting materials for customer-facing and marketing activities.
• Gather customer feedback and share product enhancement suggestions with the development team.
• Stay current on industry trends, product updates, and relevant engineering technologies.
• Collaborate effectively with internal teams to ensure a positive customer experience.

Skills

Communication skills

Problem solving

Team collaboration

English fluency

Education

Bachelor's degree in Mechanical Engineering

Tools

CAD

PDM

PLM

CAM

FEA

Job description

Onshape by PTC in London is seeking a motivated Technical Services Engineer to join the hybrid UK team. You will support sales by delivering product demonstrations, answer technical questions, and collaborate with the Customer Success team to help acquire new customers and grow existing accounts.

A solid background in CAD/ PDM/ PLM/ CAM/FEA and strong English communication are essential, with 1–4 years in engineering software or pre-sales roles.