Technical Services Assistant

Housing co; Glasgow; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Flexitime

Private health insurance

Pension scheme

Generous annual leave entitlement

Training and development opportunities

Employee counselling

Job summary

Rosehill Housing Association in Pollok, Glasgow, is hiring a Technical Services Assistant to support the delivery of high-quality maintenance and property services to tenants.

You will assist with compliance monitoring, planned maintenance, adaptations, reactive repairs, void management, insurance claims administration, contractor liaison and performance reporting, working with colleagues, contractors and tenants to keep homes safe and compliant.

Qualifications

• Experience in housing, property maintenance, construction or related environment is essential.
• Strong organisational and record-keeping abilities.

Responsibilities

• Assist with compliance monitoring and planned maintenance programmes.
• Support adaptations, reactive repairs and void management.
• Manage insurance claims administration, contractor liaison and performance reporting.

Skills

Customer service

Record keeping

Stakeholder management

Organisation skills

Job description

Technical Services Assistant

Rosehill Housing Association has been operating in the Pollok area of Glasgow for over 30 years and owns and manages over 1000 properties. We currently have the following vacancy:

Location: Pollok, Glasgow

Hours: 35 hours per week

Contract: Fixed Term 6 months (with the possibility of it becoming permanent thereafter)

About the Role

A new opportunity has arisen for a Technical Services Assistant to join our Technical Services Team. The role will initially be on a fixed term basis for 6 months, however, may become a permanent position following review.

This is an exciting opportunity to play a key role in supporting the delivery of high-quality maintenance and property services to our tenants. You will assist with a broad range of activities including compliance monitoring, planned maintenance programmes, adaptations, reactive repairs, void management, insurance claims administration, contractor liaison and performance reporting.

Working closely with colleagues, contractors and tenants, you will help ensure our homes remain safe, well-maintained and compliant with all relevant legislative and regulatory requirements.

You will be a highly organised individual with excellent customer service skills. You will have experience maintaining accurate records, working with a range of stakeholders and managing competing priorities.

Experience within a housing, property maintenance, construction or a related environment is essential.

In return, we offer a competitive salary and benefits package.

• hybrid working
• flexible working policy
• flexitime
• employee discount platform
• private health insurance
• free flu vaccination programme
• life insurance
• pension scheme
• generous annual leave entitlement
• training and development opportunities
• employee counselling
• employee assistance programme
• free fresh fruit
• a supportive work environment with a focus on employee wellbeing
• an opportunity to make a real difference to our tenants and the wider community