Technical Service Manager

EQUANS; Rochdale; On-site; GBP 40,000 - 60,000; Full time

Job summary

EQUANS is seeking a Technical Services Manager to oversee the technical performance at PFI schools in Rochdale and Oldham. This permanent, full-time position requires strong leadership and organizational skills, focusing on service delivery and compliance with regulations. The successful candidate will lead a team of engineers and ensure high-quality maintenance standards for the contracts while offering technical support. A competitive salary and comprehensive benefits package are included.

Benefits

25 days annual leave (+ public holidays)

Life Cover equivalent to 2x times annual salary

Employee discount shopping schemes

Cycle to work scheme

Corporate social responsibility days

Learning opportunities and training schemes

Employee Referral Rewards Scheme

24/7 Employee Assistance Program

Qualifications

• Experience managing subcontractors and adhering to compliance standards.
• Good working knowledge of IT packages.
• Experience of Asset Management and CAFM systems.

Responsibilities

• Plan and implement changes to improve operational quality and customer satisfaction.
• Manage a team of engineering staff and ensure compliance with contracts.
• Conduct health and safety audits and ensure statutory obligations are maintained.

Skills

People Management

Communication

Customer Service

Technical Expertise

Organizational Skills

Education

IOSH Working Safely

Job description

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Equans is looking for aTechnical Services Managerto join our team in Rochdale on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, bonus and benefits package.

Based at Oldham School Newman RC the TSM will be responsible for the technical performance and maintenance of standards within the contracts for both Rochdale and Oldham PFI Schools.

Providing guidance to others on site, showing technical expertise in mechanical, electrical and fabric systems, to ensure appropriate and compliant solutions and efficient customer service delivery. Manage a team of engineers to ensure full compliance with all relevant regulations.

What will you deliver?

• Planning and implementation of change to improve service and operational quality and customer satisfaction.
• Ensure customer focused service delivery, contractual and procedural compliance across the PFI contracts with regards to the following aspects of the Contract:
• Ensure the provision and maintenance of a high level of Mechanical / Electrical / Support to our Clients.
• Ensure up to date accurate asset management and support to the Life Cycle Manager in complying with the contract life cycle requirements.
• Manage a team of engineering staff in order to maintain the school contract to contractual and acceptable standard.
• Form part of the RP/AP roles as required by the contracts
• Offer technical support as required to the business.
• Ensure all statutory obligations are maintained in line with current legislation.
• Management of Reactive works to ensure contractual timescales are met.
• Management of PPM to ensure contractual / statutory timescales are met.
• Management of the engineers day to day work schedules
• Manage the organisation of Statutory Inspections to ensure compliance with contractual and legal obligations.
• Completion of Health and Safety audits in line with agreed programme including follow up action and reporting.
• Staff management including monitoring, induction and actions where necessary.
• Subcontractor management.

What can we offer you?

On offer is a competitive salary, bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2x times annual salary
• Employee discount shopping schemes on major brands and retailers
• Cycle to work scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Working within Hard services in a supervisory or higher role
• Working knowledge of other services such as support services, Admin, Finance
• Working experience of People Management, Sickness, Performance, Risk Management and compliance with HR legislation.
• Experience of Managing Sub Contractors and maintaining standards.
• Responding to bespoke client/ operational requests for information.
• Ad hoc reporting requirements for management and client to be undertaken.
• Good working knowledge of standard IT packages.
• Excellent communication and customer service skills as well as the ability to build positives.
• Must be well organised and efficient.
• Must be self-motivated and be able to work on own initiative.
• Excellent communication skills, both oral and written.
• Experience of analysis of data and reporting writing.
• Have a minimum of IOSH Working Safely.
• Experience of Asset Management and CAFM systems.
• Experience of Life Cycle management and requirements.
• Experience of working and adhering to budgets, offering cost effective solutions.

Who are we?

Equans is a world leader in energy services with nearly , employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans 13, UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act .

At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.