Technical Service Manager

Vista; Farnborough; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player in aviation is seeking a Technical Service Manager to lead their Technical Services department. This role involves overseeing maintenance functions, ensuring compliance with regulations, and coordinating with various teams to optimize operations. The ideal candidate will have a strong technical background in aircraft maintenance, excellent analytical skills, and a comprehensive understanding of Part-145 regulations. Join a forward-thinking company committed to delivering top-tier service and safety standards in the aviation sector.

Qualifications

• Thorough understanding of Part-145 and Part-M/CAMO regulations.
• Experience managing in a Part-145 support role with strong soft skills.

Responsibilities

• Oversee Technical Services department for Base and Line maintenance.
• Analyze Work Packages and ensure templates are integrated into MRO software.

Skills

Aircraft Maintenance Support

Part-145 Regulations

Analytical Skills

Microsoft Office Proficiency

Business Acumen

Fluent English

Education

EASA B1 or B2 Part 66 License

10+ Years Aircraft Maintenance Experience

Job description

Vista Farnborough, England, United Kingdom

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Vista Farnborough, England, United Kingdom

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Job Profile

Vista Aircraft Maintenance is the in-house maintenance provider for the Vista Members’ fleet, which comprises an unrivaled global fleet of light, super mid-size, long-range and ultra-long-range aircraft. Vista Aircraft Maintenance has multiple maintenance hubs strategically located across the U.S. and Europe.

By investing in internal maintenance, Vista is able to prioritize the highest standards of service, safety, security, reliability, and value, demonstrating a continued commitment to providing a seamless service to clients globally. Vista Aircraft Maintenance provides a robust regional support network for Vista’s growing fleet, with one of the leading base maintenance facilities in the world.

We are now seeking a Technical Service Manager to join us in Farnborough UK.

The Technical Services Manager takes overall responsibility, oversight, and direction of the Technical Services department for all Technical, Planning, & Engineering functions to include both Base and Line maintenance across multi-site activities. Per MOE, they also deputise for the Base Maintenance Manager and the Supply Chain Manager in their absence.

Your Responsibilities

• Technical & Planning function:
• Analyze the Work Packages (WP) to determine period and time objectives for scheduled maintenance, plan and organize work, and provide quotations as requested.
• Control external manufacturer documentation (including CMM) used in the company and ensure availability of all necessary maintenance data.
• Analyze manufacturer documentation to create templates including work organization, parts to be ordered, and time objectives.
• Ensure templates are integrated into the MRO software to facilitate work preparation.
• Ensure work packages are prepared and recorded correctly by technical personnel.
• Coordinate with Production Management to organize the use of contractor personnel.
• Organize weekly meetings with the Base Manager, Hangar Manager, and Workshops Supervisor to plan weekly workload.
• Plan hangar occupation and aircraft movement, including positioning aircraft within the hangar with safety considerations.
• Assign personnel to maintenance projects based on competencies and aircraft type.
• Maintain current short-term planning for scheduled maintenance inspections.
• Maintain detailed man-hour plans in coordination with the Hangar Manager.
• Monitor individual man-hours and provide feedback for adjustments.
• Coordinate daily status updates and address resource or delay issues in conjunction with the hangar manager.
• Advise management on future workload and resource requirements.
• Provide customer progress updates, accept additional defects, and review labor costs against targets.

Engineering function

• Support modification or repair processes and data approval, especially when data are not yet approved or described.
• Coordinate with Technical for quotations and with Production for implementation of modifications or deviations.
• Support data approval processes with internal customers or external Design Organisations.
• Coordinate interfaces between approved DO and Production before and during maintenance.
• Advise DO about deviations or difficulties encountered.
• Provide feedback to DO/OEM regarding ambiguities in maintenance data as reported through Safety Management reports.

Required Skills, Qualifications, and Experience

• Essential:
• Thorough understanding of Part-145 and general understanding of Part-M/CAMO regulations and their application in a Part-145 environment.
• Technical background in aircraft maintenance support or hands-on experience within an MRO.
• Experience managing in a Part-145 support role, with soft skills.
• Good business acumen, understanding Profit and Loss impacts.
• Strong numerical and analytical skills.
• Proficiency in Microsoft Office applications.
• Fluent English reading and writing skills.

• Desirable:
• EASA B1 or B2 Part 66 license or 10+ years of aircraft maintenance experience.
• Business Aviation experience.
• Full UK driving license.
• Availability to travel at short notice.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Industries: Airlines and Aviation