Technical Sales Support Engineer - Drive Solutions & Growth

Oxford Instruments Plc; Marsh Common; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Private healthcare

Share incentive plan

Pension scheme

Flexible benefits

Career development

Work-life balance

25 days leave

Job summary

Oxford Instruments Plc, including its Plasma Technology division, is seeking a Technical Sales Support Engineer. You will bridge customers with Sales, Engineering and Operations to deliver tailored solutions that meet requirements and drive growth.

You will develop a deep understanding of customer applications and objectives, provide expert technical support across the sales cycle, and create precise quotations and documentation.

Qualifications

• Degree in science or engineering or equivalent experience.
• Experience in technical sales support or similar customer-facing role.
• Experience in semiconductor or high-tech industries.
• Ability to read and interpret technical specifications and drawings.
• Strong analytical and problem-solving abilities with a structured approach.
• Excellent written and verbal communication across stakeholders.

Responsibilities

• Understand customer applications, technical requirements and business objectives.
• Provide expert technical support to customers, sales teams and global reps.
• Create accurate quotations, technical specs and supporting docs.
• Coordinate quotation activities for timely, high-quality responses.
• Support tender submissions with commercial teams to deliver compelling proposals.
• Review non-standard engineering requests and communicate risks and requirements clearly.
• Collaborate with Engineering and Product teams to drive standardisation and future development.
• Represent the voice of the customer to shape products and solutions.
• Ensure smooth handover to delivery after order placement.
• Maintain CRM and quotation databases for operational efficiency.

Skills

Technical sales

Customer-facing

Quotations

Tender support

CRM experience

Education

Science or Engineering degree

Job description

Oxford Instruments Plc, including its Plasma Technology division, is seeking a Technical Sales Support Engineer. You will bridge customers with Sales, Engineering and Operations to deliver tailored solutions that meet requirements and drive growth.

You will develop a deep understanding of customer applications and objectives, provide expert technical support across the sales cycle, and create precise quotations and documentation.