Technical Sales Manager

KHR - Recruitment Specialists; Maidstone; On-site; GBP 40,000 - 50,000; Full time

Job summary

KHR - Recruitment Specialists is recruiting for a Technical Sales Manager on the outskirts of Maidstone, Kent. You will lead the internal sales function, guiding customer enquiries through to production scheduling and order fulfilment.

This role requires proven leadership in technical sales within manufacturing or engineering, with strong ERP/CRM experience. A data-driven approach is needed to improve customer service and operational performance.

Qualifications

• Previous experience leading a technical sales or commercial support team.
• Experience in sales operations, estimating, or sales office management.
• Strong technical knowledge in manufacturing, engineering, or related industry.
• Experience using ERP and CRM systems.
• Analytical and problem-solving abilities.

Responsibilities

• Lead and develop the internal sales team.
• Oversee the end-to-end sales process from enquiry to fulfilment.
• Monitor KPIs and report to senior management.
• Maintain ERP/CRM data accuracy.
• Provide technical and commercial guidance to the team.

Skills

Team leadership

Sales operations

ERP/CRM familiarity

Technical knowledge

Tools

CRM software

ERP systems

Job description

Let KHR help you find the perfect candidate

Role: Technical Sales Manager
Location: Outskirts of Maidstone, Kent
Salary: £40,000-£50,000 DOE
Hours: Monday to Friday
Contract: Permanent | Full-Time

Are you an experienced technical sales professional with a passion for leading teams and driving operational excellence? Do you thrive in a fast-paced manufacturing environment where you can make a real impact on both people and processes?

Our client, a leading manufacturer of bespoke products, is looking to recruit a Technical Sales Manager to join their team on the outskirts of Maidstone. This is a fantastic opportunity for a confident leader to oversee the internal sales function, ensuring a seamless customer journey from initial enquiry through to production scheduling and order fulfilment.

Key Responsibilities

• Build and maintain strong relationships with customers, internal departments and production teams to ensure projects are delivered successfully.
• Monitor departmental KPIs, analyse performance and provide regular reports to senior management.
• Identify opportunities to improve sales processes, operational efficiency and customer service standards.
• Lead, motivate and develop the internal sales team, creating a positive and collaborative working environment.
• Ensure customer quotations are commercially competitive, accurate and issued within agreed timescales.
• Manage the sales process from initial enquiry through to order processing, production scheduling and fulfilment.
• Maintain accurate customer, quotation and order records using ERP and CRM systems.
• Support the team by providing technical and commercial guidance where required.
• Ensure all sales processes are carried out in line with company procedures and ISO quality standards.
• Coach, mentor and develop team members through regular training and performance reviews.

About You

• Proven experience leading and developing a successful technical sales or commercial support team.
• Previous experience within sales operations, estimating, commercial administration, sales office management or a similar role.
• Strong technical knowledge, ideally within manufacturing, engineering, construction or a related industry.
• Experience using ERP and CRM systems to manage customer and sales information.
• Commercially aware with strong analytical and problem-solving abilities.
• A proactive, positive and hands-on management style with a passion for developing people.