Technical Sales Consultant

Coats Recruitment Limited; Stourbridge; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Salary up to £40,000

34 days holiday including bank hols

AutoCAD training

Full training and support

Career development in engineering/manu

Job summary

Coats Recruitment Limited is recruiting a Technical Sales professional for an established engineering and manufacturing business in the Stourbridge area. You will manage inquiries, build relationships with B2B and B2C customers, and deliver technical solutions across various industries.

The role combines business development, account management and project coordination, with training on AutoCAD and close collaboration with Engineering, Production and Contracts teams.

Qualifications

• Experience selling to businesses and individual customers.
• Ability to interpret customer requirements and provide technical solutions.
• Comfort with producing quotations and tender submissions.
• Able to travel to customer sites and industry events.

Responsibilities

• Manage incoming enquiries, leads and new business opportunities.
• Develop and maintain B2B and B2C relationships.
• Identify opportunities to generate new business and grow accounts.
• Understand requirements and propose suitable technical solutions.
• Produce technical layouts/drawings using AutoCAD with training provided.
• Prepare detailed quotations, costings, proposals and tender submissions.
• Follow up on quotes to secure new business.
• Provide technical support and product information, including mechanical/electrical specs.
• Collaborate with Engineering, Production, Contracts teams to meet customer requirements.
• Support order process with handovers and progress updates.
• Maintain accurate customer records in Sage CRM.
• Attend customer sites, exhibitions and trade shows.

Skills

B2B & B2C sales

Account management

Client relationship building

Negotiation

Technical product knowledge

Communication skills

Education

None

Tools

AutoCAD

Sage CRM

Sage 200

Job description

Are you an experienced sales professional with a background in both B2B and B2C sales?

Do you enjoy building customer relationships, developing new business and working with technical products?

We're recruiting for a Technical Sales professional to join an established engineering and manufacturing business based in Lye, Stourbridge.

Working within the company's specialist Flexi division, you'll play an important role in developing new business, managing existing customer accounts and providing technical solutions to customers across a range of industries.

This is a varied position combining business development, account management, technical sales and project coordination. You'll work with both business customers and individual customers, managing enquiries from initial discussions through to quotation, order and delivery.

The Role

Reporting to the Sales Director, your responsibilities will include:

• Managing incoming customer enquiries, leads and new business opportunities.
• Developing and maintaining relationships with both B2B and B2C customers.
• Identifying opportunities to generate new business and grow existing accounts.
• Understanding customer requirements and recommending appropriate technical solutions.
• Producing technical layouts and drawings using AutoCAD, with training and support provided.
• Preparing detailed quotations, costings, proposals and tender submissions.
• Following up on quotations and enquiries to develop and secure new business.
• Providing technical support and product information, including mechanical and electrical specifications.
• Working closely with Engineering, Production and Contracts teams to ensure customer requirements are understood and delivered.
• Supporting the order process, including handovers, progress updates and resolving customer queries.
• Maintaining accurate customer records and sales activity using Sage CRM.
• Attending customer sites, industry exhibitions and trade shows.
• Travelling between company sites and to customer locations when required.

What We're Looking For

We're looking for a confident and commercially minded individual who has experience selling to both businesses and individual customers.

Ideally, you'll have:

• Previous experience in both B2B and B2C sales.
• A proven ability to develop new business and build long-term customer relationships.
• Experience managing sales enquiries, preparing quotations and converting opportunities into orders.
• Strong communication, negotiation and relationship-building skills.
• An interest in technical products, engineering or manufacturing.
• The ability to understand customer requirements and recommend suitable solutions.
• An interest in technical drawings, layouts and developing engineering solutions.
• Some experience or familiarity with AutoCAD would be advantageous, but isn't essential as full training will be provided.
• Good mechanical and electrical knowledge, or an interest in developing this.
• Experience using Sage CRM or Sage 200 would be beneficial.
• Excellent organisation, attention to detail and time management.

Experience within engineering, manufacturing, automation or material handling would be advantageous, but candidates with strong sales experience and the right technical aptitude will also be considered.

What's on Offer?

• Salary of up to £40,000, depending on experience.
• 34 days' annual holiday, including bank holidays, with an additional day off for your birthday.
• Monday to Thursday, 7:30am-4:00pm-Friday, 7:30am-1:00pm.
• Full training and support with AutoCAD
• The opportunity to develop within an established engineering and manufacturing business.

Interested?

If you have experience in both B2B and B2C sales, enjoy developing customer relationships and are looking for a varied opportunity within a technical engineering environment, we'd like to hear from you.