Technical Sales

Coats Recruitment Ltd; Stourbridge; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

34 days' annual holiday

AutoCAD training

Career development in engineering

Job summary

Coats Recruitment Ltd is recruiting a Technical Sales professional for our client in Lye, Stourbridge. The role blends business development, account management, and technical sales to provide solutions across multiple industries.

You will handle enquiries from initial discussions to quotations, orders and delivery, building strong customer relationships and coordinating with Engineering, Production and Contracts teams to ensure requirements are understood and met.

Qualifications

• Experience in both B2B and B2C sales.
• Proven ability to develop new business and build long-term customer relationships.
• Experience managing sales enquiries, preparing quotations and converting opportunities into orders.
• Strong communication, negotiation and relationship-building skills.
• Interest in technical products, engineering or manufacturing.

Responsibilities

• Manage incoming customer enquiries, leads and new business opportunities.
• Develop and maintain relationships with B2B and B2C customers.
• Identify opportunities to generate new business and grow existing accounts.
• Understand customer requirements and recommend technical solutions.
• Produce technical layouts and drawings using AutoCAD (training provided).
• Prepare detailed quotations, costings and tender submissions; follow up to win orders.
• Provide technical product information and support across mechanical and electrical specs.
• Coordinate with Engineering, Production and Contracts teams to ensure delivery.
• Support the order process with handovers, progress updates and queries.
• Maintain accurate customer records and sales activity using Sage CRM.
• Attend customer sites and industry exhibitions as required.

Skills

B2B & B2C sales

Relationship building

Quotations & tendering

Technical product knowledge

AutoCAD familiarity

CRM experience (Sage CRM/Sage 200)

MS Office proficiency

Negotiation

Tools

AutoCAD

Sage CRM

Sage 200

MS Office

Job description

Are you an experienced sales professional with a background in both B2B and B2C sales? Do you enjoy building customer relationships, developing new business and working with technical products?

We're recruiting for a Technical Sales professional to join an established engineering and manufacturing business based in Lye, Stourbridge.

Working within the company's specialist Flexi division, you'll play an important role in developing new business, managing existing customer accounts and providing technical solutions to customers across a range of industries.

This is a varied position combining business development, account management, technical sales and project coordination. You'll work with both business customers and individual customers, managing enquiries from initial discussions through to quotation, order and delivery.

The Role

• Managing incoming customer enquiries, leads and new business opportunities.
• Developing and maintaining relationships with both B2B and B2C customers.
• Identifying opportunities to generate new business and grow existing accounts.
• Understanding customer requirements and recommending appropriate technical solutions.
• Producing technical layouts and drawings using AutoCAD, with training and support provided.
• Preparing detailed quotations, costings, proposals and tender submissions.
• Following up on quotations and enquiries to develop and secure new business.
• Providing technical support and product information, including mechanical and electrical specifications.
• Working closely with Engineering, Production and Contracts teams to ensure customer requirements are understood and delivered.
• Supporting the order process, including handovers, progress updates and resolving customer queries.
• Maintaining accurate customer records and sales activity using Sage CRM.
• Attending customer sites, industry exhibitions and trade shows.
• Travelling between company sites and to customer locations when required.

What We're Looking For

• Previous experience in both B2B and B2C sales.
• A proven ability to develop new business and build long-term customer relationships.
• Experience managing sales enquiries, preparing quotations and converting opportunities into orders.
• Strong communication, negotiation and relationship-building skills.
• An interest in technical products, engineering or manufacturing.
• The ability to understand customer requirements and recommend suitable solutions.
• An interest in technical drawings, layouts and developing engineering solutions.
• Some experience or familiarity with AutoCAD would be advantageous, but isn't essential as full training will be provided.
• Good mechanical and electrical knowledge, or an interest in developing this.
• Good IT skills, including Microsoft Office.
• Experience using Sage CRM or Sage 200 would be beneficial.
• Excellent organisation, attention to detail and time management.

Experience within engineering, manufacturing, automation or material handling would be advantageous, but candidates with strong sales experience and the right technical aptitude will also be considered.

What's on Offer?

• Salary of up to £40,000, depending on experience.
• 34 days' annual holiday, including bank holidays, with an additional day off for your birthday.
• Monday to Thursday, 7:30am–4:00pm-Friday, 7:30am–1:00pm.
• Full training and support with AutoCAD
• The opportunity to develop within an established engineering and manufacturing business.