Technical Sales Advisor

Wolseley Group; Basildon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Pension matched up to 9%

Bonus potential

Maternity/adoption leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Wolseley Group in Basildon is seeking a Technical Sales Advisor to coordinate customer projects, manage order call-offs, deliveries and stock, and keep credit limits and after-sales activity on track.

You will maintain clear, timely communication with customers, build strong relationships with suppliers and stakeholders, and collaborate across departments to support delivery and service excellence, with full training and a generous benefits package.

Qualifications

• Previous experience in a coordination, administrative or customer support role; training provided.
• Highly organised, proactive, good communication and Microsoft Office skills.
• Willingness to learn and collaborate within a team, support other departments as required.
• Ability to build strong relationships with customers, suppliers and stakeholders.

Responsibilities

• Coordinate multiple customer projects including order call offs, deliveries, stock availability, credit limits, post-sale updates.
• Maintain clear and timely communication with customers.
• Build strong relationships with key stakeholders to enhance customer service.

Skills

Coordination

Administrative support

Customer service

Organisational skills

Microsoft Office

Communication

Tools

Microsoft Office

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Technical Sales Advisor – Pipe and Climate Basildon

So, who are we?

We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap – including…

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• The potential to earn bonuses
• Enhanced maternity/adoption leave
• Access to a great range of online and high street discounts
• Free access to healthcare
• Our popular YuLife app
• Our Cycle to Work scheme
• and more!

As a Technical Sales Advisor based in our Basildon Office, you’ll be responsible for:

• Coordinating the multiple customer projects including customer order call off’s, arranging deliveries, stock availability, credit limits, after sales, and general customer project updates.

• Maintaining clear and timely communication with customers.

• Building strong relationships with key stakeholders to enhance customer service.

This is a full time, permanent role working Mon-Fri, 40 hours a week, 08:00am to 17:00pm with 1hrs break within our Basildon Office.

And here’s what we’d like you to have:

• Previous experience within a coordination, administrative or customer support role - not essential as full training provided

• Highly organised, proactive, good communication and Microsoft office skills

• Willingness to learn and collaborate within a team environment, and support other departments when required

• Ability to build strong relationships with customers, suppliers and various stakeholders

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