Technical Retail Sales Pro - Customer Experience

Machine Mart Ltd; Southampton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to Retail Trust

Job summary

Machine Mart Ltd in Southampton is seeking a proactive sales assistant to join a small team and deliver excellent customer experiences.

You will explain technical equipment clearly, offer honest advice, and help customers choose the right products while aiming to exceed expectations and hit sales targets.

Role involves up to 45 hours per week with time off in lieu for extra hours, and staff discounts along with healthcare and pension benefits.

Qualifications

• Experience selling technical products to customers
• Retail customer service experience
• Experience dealing with customers
• Knowledge of our product range
• Strong accuracy and numeracy skills
• Basic computer literacy

Responsibilities

• Join a small team of 4–6 staff
• Deliver a great customer experience
• Explain technical equipment clearly
• Offer honest advice and build rapport with customers
• Exceed customer expectations and assist with product selection
• Work towards achieving sales targets

Skills

Sales experience

Retail customer service

Customer dealing

Product knowledge

Accuracy & numeracy

Basic computer literacy

Self motivation

Job description

Machine Mart Ltd in Southampton is seeking a proactive sales assistant to join a small team and deliver excellent customer experiences.

You will explain technical equipment clearly, offer honest advice, and help customers choose the right products while aiming to exceed expectations and hit sales targets.

Role involves up to 45 hours per week with time off in lieu for extra hours, and staff discounts along with healthcare and pension benefits.