Tech-Savvy Retail Assistant — Customer Experience & Sales

Career Choices Dewis Gyrfa Ltd; Gateshead; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Staff Discounts

Company pension scheme

Life Cover

Employee Assistance Programme

Role specific training and development

Internal promotion opportunities

Free Tea & Coffee

Job summary

Machine Mart, the UK’s leading specialist retailer of workshop power tools and equipment, is seeking a customer-focused sales assistant for a part-time role up to 36 hours a week. You will explain technical equipment clearly, deliver honest advice, and build rapport with customers across our stores.

Join a small team of 4-6 staff, with opportunities for role-specific training and progression. Benefits include staff discounts, pension, life cover, employee assistance programme, and tea & coffee

Qualifications

• Experience selling technical products to customers.
• Experience in a retail customer service environment.
• Experience dealing with customers.
• Knowledge of our product range is a plus.

Responsibilities

• Explain technical equipment to customers in clear terms.
• Offer honest advice and build rapport with customers.
• Strive to exceed customers' expectations and support sales targets.
• Be a proactive team member helping to achieve sales goals.

Skills

Selling technical products

Retail customer service

Customer communication

Numeracy

Basic computer literacy

Self-motivation

Job description

Machine Mart, the UK’s leading specialist retailer of workshop power tools and equipment, is seeking a customer-focused sales assistant for a part-time role up to 36 hours a week. You will explain technical equipment clearly, deliver honest advice, and build rapport with customers across our stores.

Join a small team of 4-6 staff, with opportunities for role-specific training and progression. Benefits include staff discounts, pension, life cover, employee assistance programme, and tea & coffee