Technical Repair Engineer

Centrica; Preston; On-site; GBP 47,000 - 54,000; Full time

Job summary

British Gas is seeking Service & Repair engineers to join our team of Gas Engineers. You will perform same-day fixes during customer visits, represent the company in customers' homes, and work with mentors and colleagues across a wide range of boilers and heating systems.

Base salary is £47,303 with uncapped OTE; £54,400 is a realistic expectation through our field reward scheme. The role emphasizes delivering exceptional customer experience and living our Service Promise.

Qualifications

• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1).
• NVQ, C&G or equivalent in plumbing or heating.
• 3 years' qualified experience of fault finding and diagnosis.
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers.

Skills

Customer service focus

Fault finding

Electrical knowledge

Education

NVQ/C&G plumbing or heating

ACS qualifications (CCN1 CENWAT CKR1 HTR1)

Tools

S-plan wiring

Y-plan systems

Boilers knowledge

Job description

their carbon-footprint. About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers. Base Salary is £47,303 with uncapped OTE - £54,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.

Here’s what we’re looking for:

• A natural dedicated focus on providing outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
• NVQ, C&G or equivalent in plumbing or heating
• 3 year's qualified experience of fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers

We’re not a perfect place - but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

Join us, be part of more. We’re so much more than an energy company. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce