Technical Repair Engineer

Centrica plc; Essex; On-site; GBP 45,483 - 52,400; Full time

Benefits offered by this job

Flexible total rewards

Support for financial, physical, and emotional needs

Strong Carers Policy

Job summary

A leading energy company in the UK is seeking a Technical Repair Engineer to deliver exceptional customer service during service visits and complex breakdowns. Candidates should have ACS qualifications in plumbing and heating, as well as fault-finding experience with various heating systems. This role involves direct interaction with customers in their homes, making it crucial to have a strong focus on customer experience. Competitive salary and rewards are offered.

Qualifications

• 3 years qualified experience in fault finding and diagnosis.
• Experience with different boilers and central heating systems.
• Ability to work across various manufacturers.

Responsibilities

• Attend service visits and handle complex breakdowns.
• Provide same day fix under British Gas' Service Promise.
• Represent British Gas in customers' homes.

Skills

Outstanding customer experience

Fault finding and diagnosis

Electrical knowledge

Education

Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)

NVQ, C&G or equivalent in plumbing or heating

Job description

Technical Repair Engineer page is loaded## Technical Repair Engineerlocations: Gloucestershire: Berkshire: Bedfordshire: Essex: East Sussextime type: Full timeposted on: Posted Todayjob requisition id: R0078225**Join us, be part of more.** We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. **About your team:** At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.**About your role:** We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers.Base Salary is £45,483 with uncapped OTE - £52,400 is a realistic expectation through our fantastic field reward scheme.Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.**Here's what we’re looking for:*** A natural dedicated focus on providing outstanding customer experience on every visit* Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating* 3 year’s qualified experience of fault finding and diagnosis* Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.We’re a family of brands revolutionising how we power the planet. When it comes to energy, no one does it like us. We make it, store it, move it, sell it and mend it. We’re made up of 12 different businesses, but united by our purpose as Centrica. We’re energisers. Our journey to a greener, fairer future is powered by individuals like you.### We’re powered by purposeThrough innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we’re not just part of the energy transition, we’re leading it. Our commitment goes beyond sustainability. Together we’re bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why.We’re looking for people to add to our culture – not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That’s why we have the UK’s best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We’re a people place after all.