Technical Repair Engineer

Centrica; Leicester; On-site; GBP 43,000 - 51,000; Full time

Job summary

Ein innovatives Unternehmen sucht leidenschaftliche Service- und Reparaturtechniker, die sich für Nachhaltigkeit einsetzen. In dieser Schlüsselrolle tragen Sie zur British Gas Service Promise bei, indem Sie schnelle Lösungen für Kunden bieten. Mit über 200 Jahren Erfahrung in der Energieversorgung engagiert sich das Unternehmen für eine grünere Zukunft. Hier haben Sie die Möglichkeit, Ihre Karriere in einem unterstützenden, vielfältigen Umfeld voranzutreiben, während Sie gleichzeitig einen positiven Einfluss auf die Gemeinschaft ausüben. Wenn Sie gerne im Team arbeiten und eine Leidenschaft für exzellenten Kundenservice haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 3 Jahre Erfahrung in Fehlerdiagnose und -behebung.
• Aktuelle ACS-Zertifikate erforderlich.

Responsibilities

• Sicherstellen, dass Kunden die benötigte Unterstützung erhalten.
• Vertreten von British Gas in den Haushalten der Kunden.

Skills

Kundenservice

Fehlerdiagnose

Heizungs- und Sanitärkenntnisse

Elektrische Kenntnisse

Education

ACS-Zertifikate (CCN1, CENWAT, CKR1, HTR1)

NVQ oder C&G in Sanitär oder Heizung

Job description

Join us, be part of more.

We’re more than just an energy company. We are a family of brands revolutionising how we power the planet. As energisers, a team of 21,000 colleagues, we are energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, while living our commitment to positive change in communities. Here, you can find more purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently — we make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve powered the UK’s homes and businesses for over 200 years. But our role extends beyond energy supply. We’re making the UK greener and more energy-efficient, moving closer to Net Zero. Using smart technology like thermostats, heat pumps, solar panels, and EV chargers, we’re making it easier and cheaper for customers to reduce their carbon footprint.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers to ensure our customers receive help when they need it. You will play a key role in our British Gas Service Promise — same-day fix for our customers.

Base salary is £43,733 with uncapped OTE — a realistic expectation of £50,400 through our rewarding field scheme.

Customer support is our priority. Whether attending an annual service or a complex breakdown, you will represent British Gas in customers’ homes. You’ll have support from managers, mentors, and colleagues, but experience working with various boilers and heating systems is essential.

What we’re looking for:

• Dedicated focus on providing outstanding customer experience at every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1), NVQ, C&G, or equivalent in plumbing or heating
• At least 3 years of fault finding and diagnosis experience
• Electrical knowledge, including wiring and fault diagnosis on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We’re a people-focused organisation. We support diverse needs and life circumstances. Our total rewards are flexible to help you and your family physically, emotionally, and financially. Discover more about why we’re a great place to work and what being part of more means for you at https://www.morethanacareer.energy/britishgas.

If you’re energetic, passionate about sustainability, and eager to grow personally and professionally, join us to find your purpose where your voice matters, growth is a priority, and your ambitions are supported.

Help us, help you. We encourage sharing information about yourself during our recruitment process to better understand and support your journey.