Technical Service Engineer (Southeast)

Avient Corporation; Birmingham; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated professional to optimize customer processes and enhance their experience with innovative materials solutions. In this role, you will develop testing plans, analyze data, and communicate results to clients, ensuring they maximize the benefits of Avient's offerings. With a focus on customer education and troubleshooting, your expertise will be crucial in resolving issues and fostering strong relationships. Join a diverse team committed to sustainability and innovation, where your contributions will help shape the future of materials science.

Qualifications

• Over three years of relevant experience with minimal supervision.
• Ability to troubleshoot customer issues effectively.

Responsibilities

• Optimize customer processes and educate on Avient materials.
• Develop and analyze product launch testing plans.

Skills

Data Analysis

Tooling Design

Flow Modeling

Customer Education

Education

Bachelor’s degree in Chemical Engineering

Job description

About Us

Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.

Innovation goes far beyond materials science; it is powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you're a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you'll find your place at Avient.

Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!

Job Summary

Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Includes tooling design and flow modeling. Troubleshoot issues raised by customers. May be accountable for or participate in resolving customer complaints. May develop new application or product launch testing plans, analyze data, and communicate results. Requires over three years of relevant experience with minimal supervision.

Essential Functions

• Develop new application and product launch testing plans, analyze data, and communicate results.
• Identify technical specifications required for established Avient customers.
• Document and prepare product specifications, incorporating Avient products and services into customer applications.
• Participate in resolving customer complaints/issues. #LI-CB1, #LI-Remote

Education and Experience

• Bachelor’s degree in Chemical Engineering or equivalent experience.

Avient Leadership Behaviors

We believe all our global employees are leaders. The six key behaviors driving our strategy and culture are consistent across roles: playing to win, acting customer-centric, driving innovation and profitable growth, seamless collaboration, motivating, inspiring, and developing others.

We value diverse thoughts, ideas, and backgrounds, fostering creativity in a rapidly changing world. We are an equal opportunity employer, committed to non-discrimination and providing accommodations for applicants with disabilities. For accommodations, contact [e-mail].