Technical Quality Analyst

Jobtailor; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

Jellycat is seeking a Technical Quality Analyst to ensure accurate documentation and compliance within the Quality team. This role involves supporting audit prep, managing records, and contributing to operational excellence.

The ideal candidate will have 2-3 years' experience in quality administration, strong data analysis skills, and proficiency in tools like Power BI.

Regular travel to London and warehouses is required, although the role may not require being in the London office three days a week.

Qualifications

• 2–3 years of experience in quality administration or similar roles.
• Experience within a quality or regulated environment.
• Strong data analysis and reporting skills.

Responsibilities

• Provide administrative support to the Quality team.
• Maintain accurate records and documentation.
• Support audit preparation and maintain documentation.

Skills

Quality administration

Data analysis

Document control

Cross-functional collaboration

Microsoft PowerPoint

Power BI

Tools

SAP

D365

Job description

The Technical Quality Analyst plays a key role in supporting the Quality team by ensuring accurate documentation, maintaining compliance standards, and contributing to continuous improvement initiatives. This role involves data management, audit support, and cross‑functional collaboration to help drive operational excellence across the business.

Responsibilities

• Providing day‑to‑day administrative support to the Quality team.
• Maintaining accurate records, documentation, and reports in line with compliance requirements.
• Performing data entry, tracking, and reporting using internal systems.
• Supporting audit preparation and maintaining associated documentation.
• Coordinating meetings, managing communications, and organising team documentation.
• Managing accurate record‑keeping processes to support quality initiatives and KPI reporting.
• Maintaining compliant, accessible, and up‑to‑date QMS documentation.
• Monitoring external documentation for revisions and ensuring updates are implemented.
• Supporting updates to internal processes and procedures through workflow mapping.
• Assisting with supplier assessments, audits, and questionnaires.
• Compiling, analysing, and reviewing KPI metrics and quality data to identify trends.
• Supporting factory performance reviews and contributing to action plans that address operational gaps.

Qualifications

• A minimum of 2–3 years’ experience in quality administration, document control, or a similar role.
• Experience within a quality, compliance, or regulated environment.
• Exposure to auditing, report writing, or document control processes.
• Strong data analysis and reporting skills.
• Proficient in Microsoft PowerPoint and Power BI (essential).
• Experience with SAP /D365.
• The ability to collaborate across departments and participate in cross‑functional meetings.
• The ability to support and drive continuous improvement and process efficiency initiatives.

Please note that although this role does not require the candidate to be in the London office three days a week it does require regular travel to London and the warehouses.