Technical Pre-Sales Specialist

Phoenix Software; Pocklington; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Phoenix Software in the United Kingdom is seeking a Technical Pre-Sales Specialist to drive infrastructure, EUC and hybrid transformation opportunities. You will design end-to-end solutions, support sales with technical insights and help articulate business value to customers.

The role requires strong solution design, presales, and relationship-building skills, with hybrid working options and a focus on public sector and enterprise customers.

Qualifications

• Experienced in technical presales, solution design and engaging with both technical and commercial stakeholders.
• Ability to translate complex infrastructure and hybrid IT into business value and opportunities.
• Strong understanding of enterprise technologies across hardware, software, cloud, storage and managed services.

Responsibilities

• Act as a subject matter expert for Phoenix’s infrastructure, cloud, virtualisation, storage, managed services and transformation solutions.
• Identify, qualify and develop hardware, software, cloud and services opportunities across existing customers and new prospects.
• Work closely with sales teams to drive pipeline growth, promote focus technologies and maximise cross-sell and upsell opportunities.
• Design and present end-to-end solutions, including proposals, presentations, BOMs and tender responses.
• Provide technical sales expertise, articulating business value, transformation drivers and solution benefits to customers and stakeholders.
• Build and maintain strong relationships with vendors, partners and internal teams to support business growth and customer success.
• Stay current with market trends and emerging technologies, ensuring Phoenix solutions remain competitive and differentiated.
• Maintain relevant accreditations and contribute to training, marketing events and knowledge sharing across the business.
• Support opportunity forecasting, pipeline management and reporting in line with business requirements.
• Actively contribute to team objectives, sales targets and continuous improvement initiatives.

Skills

Technical presales experience

Solution design

Infrastructure knowledge

Cloud & virtualization

Commercial awareness

Stakeholder management

Presentation skills

Job description

Overview of the role

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services.

Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day.

Due to continued growth, we are hiring a newTechnical Pre-Sales Specialistto drive infrastructure, EUC and hybrid transformation opportunities through expert solution design and technical sales support.

What will you be doing?

• Act as a subject matter expert for Phoenix’s infrastructure, cloud, virtualisation, storage, managed services and transformation solutions.

• Identify, qualify and develop hardware, software, cloud and services opportunities across existing customers and new prospects.

• Work closely with sales teams to drive pipeline growth, promote focus technologies and maximise cross-sell and upsell opportunities.

• Design and present end-to-end solutions, including proposals, presentations, bill of materials (BOMs) and tender responses.

• Provide technical sales expertise, articulating business value, transformation drivers and solution benefits to customers and stakeholders.

• Build and maintain strong relationships with vendors, partners and internal teams to support business growth and customer success.

• Stay current with market trends and emerging technologies, ensuring Phoenix solutions remain competitive and differentiated.

• Maintain relevant accreditations and contribute to training, marketing events and knowledge sharing across the business.

• Support opportunity forecasting, pipeline management and reporting in line with business requirements.

• Actively contribute to team objectives, sales targets and continuous improvement initiatives.

Why should you apply?

At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on.

We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work.

When you join Phoenix, you can expect:

• A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback.

• Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas.

• A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens.

• A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are.

• Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities.

• Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise.

We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it.

Take a look at our Culture Blueprint to get a real sense of who we are.

What are we looking for?

The right person for this role is an experienced Technical Presales professional with a strong background working for a reseller, consultancy or distributor, and a proven track record of designing and positioning infrastructure, data centre, cloud and hybrid IT solutions. You'll be comfortable engaging with both technical and commercial stakeholders, translating complex technologies into business value, and supporting sales teams to identify, develop and close opportunities. Strong solution design, technical sales and relationship-building skills are essential, along with a proactive approach and a passion for emerging technologies.

Key Skills & Experience:

• Experience in a technical presales, solution specialist or consultancy role within infrastructure, cloud, virtualisation or digital transformation.

• Strong understanding of enterprise technologies, including hardware, software, cloud, storage and managed services.

• Ability to translate technical solutions into clear business benefits for customers and stakeholders.

• Skilled in opportunity qualification, solution design and supporting complex customer engagements.

• Strong commercial awareness with the ability to identify cross-sell and upsell opportunities.

• Excellent presentation, communication and stakeholder management skills.

• Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.

• Self-motivated, proactive and results-driven, with strong organisational skills and attention to detail.

• Committed to continuous learning and maintaining knowledge of emerging technologies and market trends.

• Professional, credible and collaborative approach, with the resilience to drive opportunities through to completion.

Practical stuff

Where is the role based?
Primary location is our HQ in Pocklington (YO42)with hybrid options available.

How many interviews?
Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person.

What are the benefits?
You can read about the benefits on offer here

*Important* BPSS Check

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.