Technical Operations Manager

PRS; Stevenage; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in Pharmaceutical Manufacturing is seeking a Technical Operations Manager with a Mechanical Bias for a 12-month contract. The role involves driving a safety culture, ensuring compliance, and engaging with stakeholders to deliver world-class service. Candidates should have a degree in Engineering and significant experience in a regulated environment.

Qualifications

• 5+ years experience in Engineering / Facilities Management.
• Excellent understanding of workplace safety management.
• Demonstrable experience in a highly regulated environment.

Responsibilities

• Drive a psychological safety workforce culture.
• Ensure compliance against statutory and GxP deliverables.
• Deliver exceptional stakeholder engagement.

Skills

Leadership

Workplace Safety Management

Stakeholder Engagement

Technical Assurance

Education

Degree / HND / HNC in Engineering

NEBOSH National General Certificate

Job description

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Full Job Description

Position: Technical Operations Manager

Contract Type: 12 Month Contract, Full Time. Days Mon-Fri 0800-1700

Industry: Pharmaceutical Manufacturing

PRS Engineering has engaged with a key client & a UK-wide leading Building Services & Facilities Management company, specialised within innovation and revolutionization. Due to team expansion, we are seeking an experienced Technical Operations Manager (Mechanical Bias) on a 12-month FTC. This role will be based at the Stevenage facility in Hertfordshire.

Role Overview:

We are seeking an experienced Senior Technical Operations Manager with a Mechanical Bias

• Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced.
• Responsible for ensuring account compliance against statutory, critical, and GxP deliverables.
• Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation.
• Building the client relationship, ensuring key stakeholders are engaged, informed, and confident in our ability to provide world-class service.
• Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models.
• Accountable for ensuring resilience planning is conducted for all areas of operations.
• Accountable for technical assurance of Operations Team staff competency across all spheres of influence.
• Providing a senior-level conduit between Operations and internal/external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack.
• Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions.
• Ensuring suitable succession planning is in action across all functions in the operations teams.
• Responsible for the delivery and tactical implementation actions in line with strategic plans.
• Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain.
• Deputise for the Head of Technical Operations when required.

Candidate Profile

• Degree / HND / HNC in Engineering, Building Services, or other similar discipline and/or a relevant Level 5 professional institute qualification.
• Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities Management environment (preferably in a highly regulated environment).
• NEBOSH National General Certificate or working towards it.
• Excellent understanding and experience of workplace safety management in a front-line technical arena.
• Exceptional knowledge of relevant building services statutory regulations, codes of practice, and quality control.
• Ability to maintain composure in a demanding, active, and holistically client-facing environment.