Technical Operations Lead

Gecko Travel Recruitment; Greater London; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Annual staff trip

Great benefits

Collaborative culture

Job summary

Gecko Travel Recruitment is seeking an Operations Lead (Technical) in London to oversee day-to-day partnerships operations, ensuring hotel and travel products are accurately configured across internal systems and distribution channels. You will lead a small specialist team and collaborate with commercial and technology stakeholders in a fast‑growing luxury travel environment.

The role is office-based in London with an option to work from home on Mondays or Fridays, offering a competitive salary

Qualifications

• Experience in travel operations, hotel distribution or product operations.
• Strong knowledge of GDS and hotel connectivity platforms (Amadeus and Synxis).
• Experience leading or managing a small team.
• Excellent analytical and organisational skills with attention to detail.

Responsibilities

• Oversee day-to-day partnerships operations and ensure hotel/travel products are correctly configured across internal systems and distribution channels.
• Lead a small specialist team and work with commercial and technology stakeholders.
• Drive onboarding, systems and process improvements within a luxury travel environment.

Skills

GDS knowledge

Amadeus connectivity

Synxis connectivity

Leadership

Analytical skills

Excel

Organisational skills

Tools

Amadeus

Synxis

Excel

Job description

Operations Lead (Technical) | London | Office Based | Salary £55-70,000 (depending on experience)

Gecko Travel Recruitment are working with a leading luxury travel business who are recruiting an Operations Lead (Technical) to join their London team

The Role:

As Operations Lead (Technical), you will oversee the day-to-day partnerships operations function, ensuring hotel and travel products are accurately configured across internal systems and distribution channels, while leading a small specialist team and working closely with commercial and technology stakeholders. This full-time, office-based role (with the option to work from home on Mondays or Fridays) offers an experienced travel operations professional the opportunity to take ownership of partner operations, onboarding, systems and process improvement within a fast-growing luxury travel environment.

You Will Have:

• Previous experience within travel operations, hotel distribution, partnerships or product operations
• Strong knowledge of GDS and hotel connectivity platforms Amadeus and Synxis
• Experience leading, mentoring or managing a small team
• Excellent analytical and organisational skills with a strong eye for detail
• Confidence working across multiple systems and using Excel and other Microsoft Office applications

Additional Info:

• Salary £55-70,000 depending on experience
• Fully office-based role in London (with the option to work a Monday or Friday from home)
• Newly created role with the opportunity to lead and develop a growing operations team
• Excellent company benefits, including the opportunity to enjoy an annual staff trip to some amazing destinations
• Collaborative and innovative company culture