Technical Operations Coordinator

Corrigenda Ltd; Whiteley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual Salary Review

Overtime Opportunities

31 days holiday inclusive of bankhols

Company Vehicle + Fuel Card

Company Mobile

Full Uniform

Extensive Learning & Development

Employee Assistance Programme

Bupa Cashplan

Pension scheme enrollment

Refer a friend reward £750

Job summary

Corrigenda Ltd. is seeking a proactive Coordinator to provide administrative support across the Technical Services function, with a focus on subcontractor management and maintenance works progression.

You will liaise with engineers, managers, subcontractors and suppliers, track deltas and ensure timely progression of tasks while supporting scheduling, PPM coordination, CAFM data updates and operational coordination. This role requires strong organisation and independent working.

Qualifications

• Experience in a busy coordination, administration or operational support role.
• Excellent organisation, prioritisation and follow-through with attention to detail.
• Confidence in chasing outstanding actions and communicating professionally with a wide range of stakeholders.
• Ability to use initiative, work independently and adapt to changing priorities.
• Competence with Microsoft Outlook, Excel and Teams and willingness to learn new systems.
• Collaborative, practical and solutions-focused approach.

Responsibilities

• Coordinate subcontractors: maintain quotation details, obtain prices and supporting cost information.
• Monitor subcontractor attendance, progress and performance against SLAs; escalate delays.
• Review open orders, chase overdue actions and report stalled works.
• Liaise with subcontractors and internal teams to resolve queries and obtain documentation.
• Support subcontractors with training on Corrigenda's online portal and system updates.
• Upload and maintain subcontractor agreements in Planon; keep contact lists accurate.
• Maintain subcontractor DBS records and expiry info; address compliance gaps.
• Attend subcontractor meetings, take minutes, log actions and follow up.

Skills

Organisation

Prioritisation

Stakeholder communication

Microsoft Outlook / Excel / Teams

Problem solving / proactive

Tools

Planon

Job description

To provide proactive coordination and administrative support across Corrigenda's Technical Services function, with a primary focus on subcontractor management and the timely progression of subcontracted maintenance works. This role will primarily focus on subcontractor-related activities, with the remaining time providing flexible support to technical scheduling, planned preventative maintenance (PPM), materials, CAFM data and operational coordination. The balance may vary according to business needs. The postholder will take ownership of assigned actions, confidently liaise with engineers, technical managers, subcontractors and suppliers, identify delays and help improve the efficiency and accuracy of maintenance workflows.

• Maintain accurate subcontractor quotation details within the quoting application; proactively obtain outstanding prices, quotations and supporting cost information.
• Assist with subcontractor cost requests, contract variation documentation and the administration of associated approvals.
• Monitor subcontractor attendance, progress and performance against agreed SLAs; identify and elevate missed deadlines.
• Review open subcontractor orders regularly, chase overdue actions and elevate stalled or problematic works to the relevant manager.
• Liaise with subcontractors and internal teams to resolve queries, confirm completion information and obtain outstanding paperwork.
• Support subcontractors with training and guidance on Corrigenda's online portal and expected system-update standards.
• Upload and maintain subcontractor agreements in Planon, keeping contact information and engineer lists accurate.
• Maintain subcontractor DBS records and expiry information, following up missing or out-of-date evidence and elevating compliance gaps.
• Attend subcontractor performance meetings, take accurate minutes, maintain action logs and follow up agreed actions.

Technical scheduling and resource support

• Provide additional support to Technical Schedulers during peak workloads, absence and periods of increased demand.
• Assist with engineer and subcontractor bookings, site access, appointment confirmations and updates to scheduling records.
• Follow up unallocated or delayed activities and communicate scheduling constraints or emerging risks promptly.

PPM administration and compliance support

• Support PPM Administrators with planned maintenance coordination and follow-up of outstanding or overdue activities.
• Chase worksheets, certificates and service reports; assist with accurate CAFM updates and document uploads.
• Help identify and elevate potential compliance delays to the accountable technical or contract manager.

Materials and supplier coordination

• Raise and track materials orders in line with agreed authorisation and procurement procedures.
• Confirm supplier availability, lead times and delivery dates, proactively chasing overdue orders.
• Keep schedulers and engineers informed of material availability to support timely planning and job completion.

CAFM, assets and data quality

• Assist with updating, reconciling and maintaining asset information in Planon and other relevant CAFM systems.
• Maintain accurate job records, supporting documentation, subcontractor details and operational updates.
• Identify incomplete or inconsistent information and coordinate corrective actions with the relevant teams.

Operational and management support

• Assist the Operations Support Manager with diary management, meeting arrangements, site visits and action tracking.
• Prepare meeting notes and collate operational information, reports and updates as requested.
• Provide flexible administrative and coordination support across Technical Services, taking ownership of tasks through to completion.
• Identify recurring bottlenecks, suggest practical improvements and maintain effective communication across operational teams.

Experience in a busy coordination, administration or operational support role.

• Excellent organisation, prioritisation and follow-through, with strong attention to detail.
• Confidence in chasing outstanding actions and communicating professionally with a wide range of stakeholders.
• Ability to use initiative, work independently and adapt to changing priorities.
• Competence with Microsoft Outlook, Excel and Teams and willingness to learn new systems.
• A collaborative, practical and solutions-focused approach.

Desirable

• Experience in facilities management, building maintenance, engineering or a similar service environment.
• Experience using Planon or another CAFM system.
• Knowledge of PPM, reactive maintenance, SLAs and subcontractor workflows.
• Experience with supplier coordination, purchase orders, compliance documentation or asset data.

Competitive Salary

• Annual Salary Review
• Overtime Opportunities
• 31 days holiday inclusive of bank holidays
• Company Vehicle + Fuel Card
• Company Mobile
• Full Uniform
• Extensive Learning & Development opportunities, including opportunities for progression.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
• Bupa Cashplan - benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Enrolment into our pension scheme
• Refer a friend reward scheme - worth £750 per referral