Technical Officer - Communal Lift Services

Adecco Portugal; North East; On-site; GBP 36,000 - 44,000; Full time

Job summary

A Technical Support Officer - Lifts is required by Adecco Group UK & Ireland on behalf of a housing authority in Newham. The role focuses on ensuring safety, compliance and effective lift services within the council’s housing portfolio. Rate: £27.81 PAYE, initially 3 months.

You will coordinate lift servicing, inspections and maintenance, support residents, and work with contractors to deliver high-quality service while maintaining rigorous compliance and documentation.

Qualifications

• A-Level education or equivalent in housing, admin, or related disciplines.
• Strong understanding of admin processes and compliance management.
• Excellent organisational skills with keen attention to detail.
• Strong verbal and written communication abilities.
• Experience in housing or property services is essential.
• Experience providing admin support within housing, compliance, repairs, maintenance or property services.

Responsibilities

• Provide administrative and operational support to the Communal Lift Service.
• Coordinate lift servicing, inspections, and maintenance across the housing portfolio.
• Monitor compliance activities to ensure timely statutory inspections.
• Engage with lift contractors to ensure high-quality service delivery.
• Act as contact for residents regarding lift inquiries and customer service.

Skills

Administrative support

Compliance management

Organisational skills

Communication skills

Housing experience

Customer service

Education

A-Level education or equivalent

Job description

Job Title: Technical Support Officer - Communal Lift Services

Location: Newham

Rate: 27.81 PAYE

Term: 3 months initially

Our client, a leading organisation in the housing sector, is seeking a dedicated and enthusiastic Technical Support Officer - Lifts to join their Housing Property Services team. This is an exciting opportunity for individuals passionate about ensuring safety and compliance in residential environments.

Key Responsibilities:

• Provide comprehensive administrative and operational support to the Communal Lift Service.
• Coordinate lift servicing, inspections, and maintenance activities across the Council's housing portfolio.
• Monitor compliance activities to ensure timely completion of statutory inspections and servicing programmes.
• Engage with lift contractors and service providers to ensure high-quality service delivery.
• Act as a point of contact for residents regarding lift-related inquiries, promoting excellent customer service.

Essential Qualifications & Skills:

• A-Level education or equivalent experience in housing, business administration, or related disciplines.
• Strong understanding of administrative processes and compliance management.
• Excellent organisational skills with a keen attention to detail.
• Strong verbal and written communication abilities.
• Experience in a housing or property services environment is essential.
• Experience providing administrative support within housing, compliance, repairs, maintenance or property services.

Desirable Qualifications:

• Knowledge of lift maintenance and safety regulations.
• Relevant qualifications in engineering or property services.

Why Join Our Client?

• Play a vital role in enhancing resident safety and satisfaction.
• Work collaboratively within a dynamic team environment.
• Develop your technical knowledge of lift systems and compliance processes.

This role combines administrative excellence with practical site-based support, offering a unique opportunity to contribute to the effective delivery of lift services. If you are proactive, customer-focused, and eager to develop your skills, this may be the perfect opportunity for you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.