Technical Officer

Alcumus; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading certification body is seeking a Technical Officer to oversee the certification process, ensuring compliance with UKAS requirements while collaborating with internal teams. The role involves conducting technical reviews, preparing audit plans, and responding to certification queries. Applicants should possess relevant certifications and demonstrate excellent communication skills. The company offers a flexible work culture and a comprehensive benefits package.

Benefits

Generous holiday allowance

Employee assistance programme

Gym discounts

Cycle to work scheme

Paid sick leave

Qualifications

• 2+ years of working experience in the certification industry.
• Good knowledge of ISO 17021/17065 requirements.
• Ability to manage competing priorities.

Responsibilities

• Conduct technical reviews of audit reports.
• Assist in the preparation of audit plans.
• Respond to technical & certification queries.

Skills

Communication

Team Collaboration

IT Skills

Education

ISO 9001 Lead Auditor Qualification

Tools

Excel

Microsoft Word

Dynamics

Microsoft Outlook

Job description

Social network you want to login/join with:

Please note that there will be a requirement to attend the office 3 days per week.

The Technical Officer is responsible for ensuring the effective and compliant administration of all technical aspects of the certification process, in adherence with business and UKAS requirements. While primarily focused on UK Operations, the role may also require occasional technical support to the international team.

What that means day to day

What you’ll need to be successful

• Completing and approving application reviews & recent planning reviews
• Conducting technical reviews of Stage 1, Stage 2, Recertification & ETS audit reports for certificate decision
• Assisting in the preparation of audit plans, such as for Stage 1, ETS, and transfers
• Reviewing and approving transfer documentation
• Responding to technical & certification queries from auditors, back office, clients & consultants
• Assisting the planning & scheduling teams in allocating auditors to specific jobs
• Monitoring surveillance reports, as required
• Supporting the Technical Sales & Customer Success teams in calculating audit duration, including attending client meetings in a support capacity
• Review & approval of miscellaneous queries requiring audit duration review &/or certificate decision
• Undertaking any other duties as directed by the Technical Team Manager

Essential:

• Good knowledge of the certification industry with working experience in relevant areas (2+ years)
• Good knowledge of ISO 17021/17065 requirements
• ISO 9001 Lead Auditor Qualification
• Good knowledge of a range of standards including quality, environmental and health and safety management system standards as a minimum
• Ability to communicate effectively and build positive working relationships with colleagues, clients, and stakeholders. Must be able to work collaboratively in a team environment.
• Ability to work effectively with colleagues from different teams and departments to achieve shared objectives. Must be able to manage competing priorities and collaborate to find solutions.
• Strong IT skills (Excel, Microsoft Word, Dynamics, and Microsoft Outlook)

Desirable:

Knowledge of information security and energy management system standards

What you’ll get in return

• ISO 14001, 45001 and 27001 Lead Auditor Qualifications
• Knowledge of information security and energy management system standards

FOR THE HERE AND NOW

We provide a mature and flexible ‘work your way’ culture, generous holiday allowance, a ‘giving day’ to give back to others, enhanced family friendly leave (regardless of gender), an employee assistance programme, 24-hour online GP, gym discounts, cover for a variety of healthcare, dental, optical and wellbeing treatments/services, a cycle to work scheme and paid time off when you’re physically and mentally unwell.

FOR FUN

You spend a significant percentage of your time with your colleagues (and what a great bunch of people they are!) and it’s important to us that everyone contributes to an environment that is positive and full of laughs. We’ve always got something going on, from charity events and competitions to recognition events and awards and we encourage our teams to get involved and have fun along the way.