Technical Manager - Garment Technology

Club L London; Stretford; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Dress allowance (bi-annual)

25 days leave

Birthday day off

Flexible hours 10-4

Early finish Fridays

Cycle to work

Staff discount 40%

Healthcare cashplan

Onsite gym

Pension enhancement

Maternity & sick pay

Snacks & drinks

Social events

Job summary

Club L London is seeking an experienced Technical Manager to lead the Garment Technology team within the Product group. You will drive technical standards, partner with Design, Production and suppliers, and focus on reducing returns through data-driven improvements.

Candidates should have a strong background in fit, construction, grading and quality, plus proven leadership of a technical team in fashion retail. Role involves travel to our London office and global supply base.

Qualifications

• Must have proven experience as Technical Manager or Garment Technology Manager in fashion retail.
• Strong knowledge of fit, construction, measurements, grading and quality.
• Understanding of testing and compliance essential.
• Experience leading and motivating a technical team.
• Familiar with fashion product development process and critical path.
• Data-driven with KPI and returns insights.
• Organised, process-driven with attention to detail.
• Comfortable collaborating with suppliers and cross-functional teams.

Responsibilities

• Lead and develop the Garment Technology team.
• Set objectives and KPIs and coach the team.
• Act as the technical specialist across the Product team.
• Maintain technical standards across all products.
• Work with Design, Product, Production and suppliers to meet technical standards.
• Review returns data and feedback to identify issues.
• Drive initiatives to reduce return causes.
• Identify and implement projects to improve the Technical department.
• Oversee milestones on the critical path.
• Review and improve technical processes for efficiency.
• Build strong supplier relationships to improve performance.

Skills

Garment Technology leadership

Fit & construction

Grading & measurements

Quality control

Supplier collaboration

Data analysis

Team development

Job description

About Us

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.

From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.

The Role

We’re looking for an experienced and passionate Technical Manager to join our Product team and lead our Garment Technology department.

This is a key role within the business, responsible for supporting and developing the technical team, maintaining high technical standards and continually improving the way we develop and deliver product.

We’re looking for someone who is product obsessed, a great eye for product, strong technical expertise and a real understanding of what makes a garment fit, feel and look right. A big focus of the role will be product quality and reducing returns, using technical expertise, customer feedback and data to continually improve our product.

Key Responsibilities

• Lead, manage and develop the Garment Technology team, creating a positive and high-performing environment.

• Set clear objectives and KPIs, supporting the team with coaching, development and day-to-day guidance.

• Act as the technical specialist across the Product team, with a strong eye for fit, construction and overall product quality.

• Maintain and develop Club L London's technical standards across all products.

• Work closely with Design, Product, Production and suppliers to ensure the product looks and feels right, as well as meeting technical standards.

• Review returns data and customer feedback to identify key product issues and opportunities to improve.

• Drive initiatives to reduce fit, construction and quality-related returns and ensure learnings are fed into future product development.

• Identify, lead and implement projects that develop and improve the Technical department.

• Oversee technical milestones as part of the critical path, ensuring key deadlines are achieved.

• Review and improve technical processes to make the team more efficient and consistent.

• Build strong relationships with suppliers and work collaboratively to improve technical and product performance.

About You

• Strong experience in a Technical Manager/Garment Technology Manager role within fashion retail

• Strong technical knowledge across fit, garment construction, measurements, grading and quality.

• An understanding of testing and compliance is essential.

• Experience managing, developing and motivating a technical team.

• Strong understanding of the fashion product development process and critical path.

• Analytical and comfortable working with data, KPIs and returns insights.

• A naturally organised and process-driven approach.

• Strong problem-solving skills and an eye for detail

• Confident working with suppliers and cross-functional teams.

• A collaborative, approachable and solutions-focused management style.

• Comfortable working in a fast-paced, commercially driven environment.

• Willing to travel as required to our London office and global supply base.
  

What's on offer?

• Annual bonus scheme

• Bi-Annual Dress Allowance

• 25 days of annual leave (plus bank holidays)

• Extra day off for your birthday

• Flexible working hours around core hours of 10-4

• Early Finish Fridays

• Cycle to work scheme

• 40% staff discount across Club L and Lavish Alice products

• Healthcare Cashplan

• Free onsite gym

• Enhanced pension contribution

• Enhanced maternity and sick pay

• Free snacks, drinks & treats

• Social events