Technical Manager, Flooring: Field & Training Lead

Unilin Flooring UK & Ireland; Liverpool; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Company Vehicle

Private Medical Cover

Life Assurance

Enhanced Pension

33 Days Annual Leave

Product discounts

Job summary

Unilin Flooring UK & Ireland is looking for a technical support specialist with strong knowledge of flooring installation and product performance. The role combines office, home and field-based work to support customers, installers and internal teams across the UK.

You will deliver technical training, investigate site-related issues, and collaborate with European teams to develop future flooring solutions and installation guidance.

Qualifications

• Experience in the flooring industry, particularly LVT and resilient flooring.
• Strong understanding of flooring installation best practice, including subfloor preparation, moisture testing and adhesive selection.
• Ability to investigate technical issues, identify root causes and recommend practical solutions.
• Clear and professional communication of technical information to varied audiences.
• Proactive, customer-focused problem solving and strong organisational skills.
• Experience producing clear technical reports and familiarity with MS 365 tools.
• Full UK driving licence and willingness to travel across the UK.

Responsibilities

• Provide expert technical support and guidance to customers, installers, distributors and internal teams.
• Investigate and resolve product and installation-related issues, delivering practical solutions.
• Conduct site visits to assess flooring performance and installation quality.
• Deliver technical training and product presentations to customers, installers and colleagues.

Skills

Flooring industry experience (LVT &_RE

Tools

Microsoft 365

Job description

Unilin Flooring UK & Ireland is looking for a technical support specialist with strong knowledge of flooring installation and product performance. The role combines office, home and field-based work to support customers, installers and internal teams across the UK.

You will deliver technical training, investigate site-related issues, and collaborate with European teams to develop future flooring solutions and installation guidance.