Technical Manager

HP4 Recruitment Ltd; Hatfield; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

30 days leave incl. bank holidays

Private healthcare after probation

Pension scheme

Manufacturer training and development

Company laptop and mobile phone

Company credit card for expenses

Job summary

HP4 Recruitment Ltd. is seeking an experienced Technical Manager to lead technical operations for an independent security systems company in Hatfield. Focus on CCTV, Access Control and Intruder Alarm systems while supporting engineers and maintaining high standards.

The role offers ownership of technical delivery, engagement with leading technologies and a key role in developing the engineering team. Strong leadership and security domain expertise are essential.

Qualifications

• Strong technical background in the electronic security industry.
• Advanced knowledge of Access Control systems (Gallagher or Avigilon).
• Strong experience with CCTV and Video Management Systems (Avigilon or Milestone).
• Good understanding of IP networking, system integration and secure remote support.
• Experience with SQL databases, Microsoft Windows applications and server environments used by security systems.
• Ability to interpret technical drawings and specifications.
• Experience diagnosing complex faults and supporting engineers with technical issues.
• Strong communication skills with clients, suppliers and colleagues.
• Ability to manage competing priorities and maintain high technical standards.

Responsibilities

• Overseeing the technical delivery, commissioning and quality of electronic security systems.
• Providing technical support to engineers, clients and the Service Desk.
• Escalation point for complex faults, system integration issues and recurring failures.
• Reviewing system designs, carrying out surveys and supporting technical specifications and tenders.
• Coordinating system configuration, programming, testing and commissioning.
• Supporting system takeovers, maintenance and remote technical troubleshooting.
• Managing pre-configuration, testing and integration checks ahead of site installations.
• Supporting network infrastructure, servers, workstations and software upgrades.
• Training engineers, assessing technical competence and coordinating manufacturer training.
• Liaising with clients, suppliers and manufacturers to resolve technical issues and improve system performance.
• Maintaining accurate technical asset information and identifying opportunities for system upgrades.

Skills

Security systems

CCTV

Video Management Systems

Access Control

IP Networking

SQL databases

Server environments

Technical leadership

Client communication

Fault analysis

Tools

Gallagher

Avigilon

Milestone

Job description

Technical Manager – Electronic Security Systems – Hatfield – £55,000–£65,000

We are currently recruiting for an experienced Technical Manager to join an established, independent security systems company based in Hatfield. Specialising in high-level CCTV, Access Control and Intruder Alarm systems, our client is looking for someone with strong technical expertise to oversee system delivery, support engineers and maintain high technical standards across the business.

This is an excellent opportunity for an experienced security systems professional looking to take ownership of technical operations, work with leading technologies and play a key role in the ongoing development of the engineering team.

Package & Benefits

• Salary of £55,000–£65,000 per annum, depending on experience
• Company vehicle
• 30 days' annual leave, including bank holidays
• Private healthcare following successful completion of a six-month probation period
• Pension scheme
• Manufacturer training and development
• Company laptop and mobile phone
• Company credit card for business expenses

Role & Responsibilities

• Overseeing the technical delivery, commissioning and quality of electronic security systems
• Providing technical support to engineers, clients and the Service Desk
• Acting as the escalation point for complex faults, system integration issues and recurring failures
• Reviewing system designs, carrying out surveys and supporting technical specifications and tenders
• Coordinating system configuration, programming, testing and commissioning
• Supporting system takeovers, maintenance and remote technical troubleshooting
• Managing pre-configuration, testing and integration checks ahead of site installations
• Supporting network infrastructure, servers, workstations and software or firmware upgrades associated with security systems
• Training engineers, assessing technical competence and coordinating manufacturer training
• Liaising with clients, suppliers and manufacturers to resolve technical issues and improve system performance
• Maintaining accurate technical asset information and identifying opportunities for system upgrades

Skills & Experience Required

• Strong technical background within the electronic security industry
• Advanced knowledge of Access Control systems, ideally Gallagher or Avigilon
• Strong experience with CCTV and Video Management Systems, ideally Avigilon or Milestone
• Good understanding of IP networking, system integration and secure remote support
• Experience with SQL databases, Microsoft Windows applications and server environments used by security systems
• Ability to interpret technical drawings and specifications
• Experience diagnosing complex faults and supporting engineers with technical issues
• Strong communication skills with the ability to liaise confidently with clients, suppliers and colleagues
• Ability to manage competing priorities and maintain high technical standards