Technical FM Lead for Live Broadcast & Critical Systems

WPS; Chiswick; On-site; GBP 70,000 - 100,000; Full time

Job summary

WPS in London’s Chiswick area is seeking an exceptional Account Manager (Technical FM) to lead the delivery of Facilities Management services for the Warner Bros. Discovery contract.

This is a non-traditional FM leadership role demanding a technically accomplished leader with experience in critical environments and high-availability media facilities. You will manage both directly employed teams and specialist partners, ensuring uptime, safety, compliance and excellent stakeholder satisfaction

Qualifications

• Significant experience in a senior Facilities Management, Engineering Management or Account Management role.
• Strong technical background within Building Services, Electrical, Mechanical or Critical Engineering environments.
• Proven experience managing live broadcasting facilities, media campuses, studios, data centres, mission-critical facilities or similar high-availability environments.
• Understanding of critical infrastructure including power distribution, UPS, standby gen, cooling, BMS and resilience strategies.
• Experience leading technical teams within a complex FM contract environment.
• Strong commercial and financial management capability.
• Excellent knowledge of statutory compliance, health & safety legislation and engineering best practice.
• Outstanding client relationship and stakeholder management skills.

Responsibilities

• Provide overall leadership and management of the Warner Bros. Discovery FM account.
• Ensure the safe and efficient operation of critical building services and technical infrastructure across the estate.
• Lead the delivery of Planned Preventative Maintenance (PPM), reactive maintenance, lifecycle planning and project works.
• Manage critical systems and business continuity processes to minimise operational risk and downtime.
• Develop strong relationships with Warner Bros. Discovery stakeholders, acting as a trusted advisor and escalation point.
• Lead contract performance, ensuring all KPIs, SLAs and compliance requirements are achieved or exceeded.
• Manage operational budgets, forecasting, reporting and commercial performance.
• Drive continuous improvement initiatives focused on reliability, resilience, sustainability and customer experience.
• Oversee specialist contractors and ensure the highest standards of health, safety and statutory compliance.
• Lead, coach and develop a multi-disciplinary technical team, fostering a culture of accountability and excellence.
• Support technical investigations, incident management and root cause analysis within critical operational environments.

Skills

Senior FM/Engineering Mgmt

Live broadcasting facilities

Critical environments

Stakeholder management

Budget & financial mgmt

Education

Engineering or Building Services degree

IWFM/CIBSE membership

Job description

WPS in London’s Chiswick area is seeking an exceptional Account Manager (Technical FM) to lead the delivery of Facilities Management services for the Warner Bros. Discovery contract.

This is a non-traditional FM leadership role demanding a technically accomplished leader with experience in critical environments and high-availability media facilities. You will manage both directly employed teams and specialist partners, ensuring uptime, safety, compliance and excellent stakeholder satisfaction