Technical Estimator | AutoCAD & Quotation Specialist

The Safety Letterbox Company (RENZ UK); Neath; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunity

Company pension

On-site parking

Training & development

Team socials

Career progression

King’s Award recognition

Job summary

The Safety Letterbox Company in Neath is seeking a technically minded Estimator to turn customer requirements into accurate quotations and 2D AutoCAD drawings. You will guide customers, ask the right questions, and propose solutions that fit technical specs and budget, contributing to orders and long-term relationships.

Daily tasks include preparing quotations, maintaining CRM records, coordinating with Sales, Marketing, Accounts and Production, and developing product knowledge to support

Qualifications

• Previous experience in estimating, technical sales or similar customer-facing role in manufacturing, construction or built environment.
• Strong verbal and written communication skills with the ability to build rapport with customers.
• Experience using AutoCAD 2D and the ability to produce clear, accurate technical drawings.
• Good understanding of technical drawings and an appreciation of manufacturing processes.
• Excellent attention to detail and a methodical approach to producing quotations and drawings.
• Ability to translate customer requirements into practical solutions and to use CRM/digital systems effectively.

Responsibilities

• Produce accurate 2D AutoCAD drawings to accompany customer quotations.
• Proactively handle customer enquiries via phone, email, website contact forms and social media.
• Understand customer requirements by asking the right questions and providing knowledgeable advice.
• Produce accurate and commercially appropriate quotations.
• Recommend suitable products and solutions based on customer requirements, specification and budget.
• Follow up quotations, develop customer relationships and work to improve conversion rates.
• Nurture customer relationships and encourage repeat business.
• Gather useful market and business information from customers.
• Generate and manage quotation opportunities to increase overall quotation levels.
• Work towards improving quotation conversion rates and increasing sales.
• Record and maintain accurate customer and quotation information using the CRM system.
• Communicate with Sales, Marketing, Accounts, Dispatch, Production and other departments.
• Build positive working relationships across the business to ensure internal processes run smoothly.
• Maintain accurate digital filing of quotations, drawings and paperwork.
• Keep up to date with product knowledge, standards, compliance requirements and developments within the built environment.

Skills

Customer-focused

Technical understanding

Communication skills

Attention to detail

Problem solving

Tools

AutoCAD 2D

CRM software

Job description

The Safety Letterbox Company in Neath is seeking a technically minded Estimator to turn customer requirements into accurate quotations and 2D AutoCAD drawings. You will guide customers, ask the right questions, and propose solutions that fit technical specs and budget, contributing to orders and long-term relationships.

Daily tasks include preparing quotations, maintaining CRM records, coordinating with Sales, Marketing, Accounts and Production, and developing product knowledge to support