Technical Domestic Gas Engineer - Housing Association

CBW Staffing Solutions; Greater London; On-site; GBP 45,000 - 48,000; Full time

Benefits offered by this job

Company van and fuel card

Overtime available

28 days’ annual leave

Company pension

Uniform, PPE and PDA provided

Ongoing training and career progressio

Job summary

CBW Staffing Solutions is recruiting a Domestic Technical Engineer to cover London and surrounding areas. You will diagnose complex heating faults, support engineers in the field and help raise workmanship and compliance across a social housing contract.

Be the senior technical resource, review repeat faults, inspect work and mentor colleagues while maintaining Gas Safe compliance and safety standards.

Qualifications

• Current domestic ACS qualifications including CCN1 and CENWAT.
• Approximately 10–15 years of hands-on domestic gas and heating experience.
• Experience diagnosing complex boiler, heating and hot-water faults in social housing.

Responsibilities

• Attend complex heating and hot-water faults and diagnose root causes.
• Carry out advanced fault finding across boilers, heating systems and controls.
• Provide technical support and coaching to other engineers and ensure compliance.

Skills

Domestic gas engineering

Advanced fault finding

Gas safety knowledge

Leadership/ coaching

Social housing experience

Education

ACS CCN1 & CENWAT

Tools

Multimeter

Flue gas analyser

Job description

Domestic Technical Engineer – Social Housing – London & Surrounding Areas – Up to £48,000 Basic + Overtime OTE of £58,000 with OT

Are you an experienced Domestic Gas Engineer with advanced fault-finding and diagnostic skills?

Do you have the technical knowledge to resolve complex heating faults, support other engineers and improve engineering standards across a busy Social Housing contract?

If so, read on...

CBW is currently recruiting for a Domestic Technical Engineer to work across a portfolio of Housing Association and Local Authority properties throughout London and the surrounding areas. The successful candidate will act as a senior technical resource, attending complex, recurring and previously unresolved heating and hot-water faults. You will also inspect completed work, investigate repeat call-backs, provide technical support to engineers and help maintain consistently high standards of workmanship and compliance.

This is an excellent opportunity for a highly experienced domestic heating engineer looking to move into a senior technical position while remaining hands‑on in the field.

Role Locations

• South East London
• South West London
• North London

My client is also willing to consider engineers based around the M25, so applications from all suitable locations are welcome.

Duties & Responsibilities

• Attend complex, recurring and previously unresolved domestic heating and hot-water faults.
• Carry out advanced fault finding across boilers, heating systems, hot-water systems, controls and associated components.
• Diagnose the root cause of intermittent faults using an evidence-led approach.
• Test pumps, motorised valves, thermostats, programmers, wiring centres, sensors and heating controls.
• Diagnose faults across S-plan, Y-plan, multi-zone, open-vented and sealed heating systems.
• Use a multimeter to complete voltage, resistance, continuity and functional testing.
• Inspect completed or problematic work to assess diagnosis, workmanship and technical compliance.
• Review repeat call-backs and identify the underlying reason for recurring faults.
• Provide technical advice and support to domestic gas engineers in the field.
• Assist with engineer coaching, toolbox talks, training and competency development.
• Support technical investigations following gas-related incidents or serious service failures.
• Preserve evidence and produce accurate reports where further investigation may be required.
• Ensure work complies with Gas Safe requirements, relevant legislation and company procedures.
• Maintain an appropriate working knowledge of HSE requirements, RIDDOR and incident‑escalation procedures.
• Complete detailed and auditable technical reports, including test results, readings, photographs, findings and recommended remedial action.
• Communicate technical findings clearly to engineers, management, residents and clients.
• Complete job reports using a PDA.
• Provide professional customer service within occupied residential properties.
• Participate in the out-of-hours call-out rota.

Hours of Work

• Summer: 8:00am–5:00pm
• Winter: 8:00am–6:00pm
• Average 42.5-hour working week
• Overtime available
• Call-out rota approximately 1 in 4–8, depending on area

Package

• £45,000–£48,000 basic salary
• Company van and fuel card
• Near-unlimited overtime
• 1.5x overtime Monday–Friday
• 2x overtime at weekends
• £120 standby payment while on call
• £30 per completed call-out
• Performance bonus for completing additional jobs
• £5 bonus for every positive customer review
• 28 days’ annual leave, including Bank Holidays
• Company pension
• Uniform, PPE and PDA provided
• Ongoing training and career progression

Requirements

• Current domestic ACS qualifications, including CCN1 and CENWAT.
• Approximately 10–15 years’ substantial hands‑on domestic gas and heating experience.
• Extensive experience diagnosing complex and recurring boiler, heating and hot-water faults.
• Strong understanding of S-plan, Y-plan, multi-zone, open-vented and sealed heating systems.
• Strong knowledge of heating controls, wiring centres and electrical fault finding.
• Confident using a multimeter for voltage, resistance, continuity and functional testing.
• Previous Social Housing experience is essential.
• Previous experience as a Senior Engineer, Lead Engineer, Technical Engineer, Diagnostic Engineer, Gas Supervisor or Gas Inspector is desirable.
• Experience inspecting completed work and assessing technical quality.
• Ability to produce detailed, evidence-based technical reports.
• Working knowledge of gas‑safety requirements, HSE guidance, RIDDOR and incident escalation.
• G3 Unvented qualification or willingness to obtain it.
• An electrical qualification, 18th Edition or recognised controls training would be advantageous.
• Full UK Driving Licence.
• Enhanced DBS clearance or willingness to complete the required check.
• Own calibrated flue gas analyser, standard hand tools and suitable electrical diagnostic equipment.
• Strong communication skills and the ability to coach and support other engineers.