Technical Delivery Lead

Dŵr Cymru Welsh Water; Cardiff; On-site; GBP 53,000 - 62,000; Full time

Benefits offered by this job

34 days annual leave

Enhanced employer pension — up to 11%

Gym membership reductions

Cycle to work scheme

Car-leasing scheme

Employee assistance programme

Job summary

Dŵr Cymru Welsh Water seeks a Technical Delivery Lead to drive IT solutions across the Digital/Applications portfolio. You will lead architecture-driven delivery, guide multi-team efforts, and ensure timely, cost-effective outcomes aligned with business objectives.

The role requires strong Agile leadership, stakeholder engagement, and deep knowledge of enterprise tech stacks including Salesforce, AWS and Azure. Standby rota applies; salary is competitive and benefits are offered.

Qualifications

• Experience delivering projects using PMI/PRINCE2/Agile or architecture-driven delivery methodologies.
• Strong understanding of GIS, Salesforce, AWS, Azure within enterprise applications teams.
• Ability to lead multi-workstream delivery and guide project scope and budgets.

Responsibilities

• Lead Architecture Driven Agile project delivery within the Digital/Applications Team, ensuring on-time, on-budget, high-quality solutions.
• Build and maintain matrix-managed teams with a focus on quality and continuous improvement.
• Identify required expertise across the Enterprise Applications stack to deliver projects.
• Contribute to design and delivery decisions impacting project roadmaps and strategic products.
• Create Work Orders for third party providers ensuring favorable terms and costs.
• Present funding requests to governance groups to secure project financing.
• Manage dependencies, risks and issues with relevant SMEs to resolve obstacles.
• Evaluate processes and tools to improve efficiency and value delivery.
• Manage product backlogs and sprint planning in Microsoft Azure DevOps.

Skills

Technical delivery leadership

Agile methodologies

Stakeholder engagement

Problem solving

Tools

Microsoft Azure DevOps

Job description

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City: Cardiff

Address:

Cardiff, Wales, GB, CF3 0LT

Job Requisition Number 8703

Work Type Permanent

Job Function IT

Salary Range £52,793.00-£62,032.00

Base South East Hub

Closing Date Wednesday 2nd September at 23:59

What you’ll be responsible for

As a Technical Delivery Lead you will be responsible for the delivery of solutions as part of the overall portfolio of work being managed by the Digital/ApplicationsTeam. The Technical Delivery Lead will deliver solutions that will improve business operations and maximise the efficiency and productivity of the staff, using cost-efficient techniques and high-quality standards.

Responsibilities will include:

• Leading Architecture Driven Agile project delivery within the Digital/ApplicationsTeam, in line with the solution plans, guiding the project scope, delivering on time, within budget and high-quality solutions


• Build and maintain motivated matrix managed teams, making sure quality, capability development, continuous process improvement and delivery excellence are key pillars


• Understanding the current Enterprise Applications Technology stack and therefore be able to identify and secure all the relevant expertise required to deliver the project


• Contributing to design and delivery decisions impacting the project and strategic product roadmaps


• Creation of Work Orders for third party providers ensuring that DCWW interests are protected, and terms and prices are favourable


• Submitting and presenting funding requests to appropriate DCWW governance groups to secure funding for new initiatives


• Proactively manage dependencies, risks and issues, overcome obstacles, facilitating the conversation with relevant SMEs (vendors, delivery partners, suppliers, business stakeholders)


• Identify and compare the best processes, delivery methods and tools to use in line with strategic roadmaps. Recognise when something does not work and encourage a growth mindset


• Managing product backlogs and sprint planning in Microsoft Azure DevOps


• Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated


• Foster inclusivity and make sure the teams collaborate, communicates, and focuses on what is most important and offers most value

About you

• Previous Technical Delivery Lead experience. Ideally using PMI / PRINCE2 / Agile / Architecture-driven agile methodologies or other structured workstream delivery methodologies


• Technical understanding of relevant technology, such as GIS, Salesforce, AWS, Azure for assigned Applications Team which has been applied on multiple projects


• Leading the delivery of products within multiple workstreams, or programme


• Using software tools to plan and track project activities


• Effective organisational skills with attention to detail


• Excellent interpersonal skills including the ability to engage and influence across the organisation at all levels and externally


• Root cause analysis skills combined with advanced analysis and problem-solving ability to translate complex problems into solutions with clearly articulated potential impacts (both threats and opportunities)

Good to know

There will be a requirement to participate in standby rota

If you would like further information on this role, please contact [e-mail]

As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)


• Enhanced employer pension contributions – Up to 11% employer contributions


• Enhanced family friendly policies


• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes


• Reduction on gym memberships and high street shopping


• Cycle to work scheme


• Car-leasing scheme


• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

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