Process Operator

Dŵr Cymru Welsh Water; Bangor; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

33 days annual leave (pro rata)

Overtime and standby allowances

Benefits package

Job summary

Dŵr Cymru Welsh Water is seeking a permanent Wastewater Operations role in Bangor, operating and maintaining multiple sites in line with environmental permits, QMS and Health & Safety. The job involves site ownership, maintenance, and coordination with a regional team across a defined area.

Working pattern is Monday to Friday, 8:00am–4:00pm, with a 1-in-7 weekend rota and a company vehicle provided. Salary is £28,065–£31,887 per year, with potential overtime and standby allowances, plus 33 days

Qualifications

• Demonstrable experience of compliance and adherence to Health & Safety standards.
• Enthusiastic about putting our customers first every day.
• Awareness of regulatory bodies such as Environment Agency/NRW.
• Computer systems literate.
• Passionate about our outdoor environment and protecting our surroundings.
• Team player, willing to take part in all necessary training requirements required for the role.

Responsibilities

• Operate and maintain several Wastewater Treatment Works and pumping stations in line with environmental permits, QMS and Health & Safety.
• Identify and undertake reactive work, raise work requests, and liaise with craft teams to facilitate repairs.
• Identify pollution risks, take measures to prevent pollution, and escalate as needed.
• Coordinate with the Area Supervisor and team members to support operational activities and improvements.
• Ensure safety for self and colleagues by following Health & Safety procedures.
• Adhere to quality management system requirements to ensure audit compliance.
• Maintain site ownership with high housekeeping and report defects promptly.
• Be willing to develop and operate across multiple sites as needed.
• Participate in annual leave and sickness cover arrangements for the area.
• Undertake any other duties to meet business needs and participate in out-of-hours standby rota.

Skills

Health & safety compliance

Customer focus

Regulatory awareness

Computer literacy

Environmental stewardship

Team player

Job description

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City: Bangor

Address: Bangor, Wales, GB, LL574EZ

Job Requisition Number 9020

Work Type Permanent

Job Function Operational

Salary Range £28,065.00-£31,887.00

Base

Closing Date

Treborth (Bangor)

23:59 on 02 September 2026

What you’ll be responsible for

Across our region we have 833 wastewater treatment sites, you will be responsible for operating and maintaining several of our Wastewater Treatment Works and associated sewage pumping stations in line with environmental permits to company Quality Management Systems (QMS) and Health and Safety requirements.

This will include:

• Taking responsibility for operating sites in line with environmental permits to protect the environment, carrying out general maintenance of equipment and sites, and taking effluent samples to monitor and improve biological performance.
• Taking responsibility for identifying and, where appropriate, undertaking reactive work as required, raising work requests for equipment repairs, and liaising with multi-disciplinary craft teams to facilitate repairs.
• Identifying potential pollution risks from our assets, taking appropriate measures to prevent pollution, and escalating concerns when required.
• Liaising and coordinating with the Area Supervisor and team members to support operational activities and continuous improvement initiatives across the area.
• Taking responsibility for your own safety and that of colleagues through compliance with company Health and Safety procedures.
• Understanding and adhering to quality management system requirements to ensure audit compliance.
• Taking ownership of sites, maintaining high housekeeping standards, and ensuring defects are reported promptly.
• Demonstrating a willingness to develop and learn within the role, with the flexibility and competence to operate and maintain multiple sites.
• Participating in arrangements to provide cover for annual leave and sickness across the operational area.
• Undertaking any other duties as required to meet the needs of the business.
• Participation in the out-of-hours standby rota is a contractual requirement of the role.

About you

• Demonstrable experience of compliance and adherence to Health & safety standards
• Enthusiastic about putting our customers first every day
• Awareness of regulatory bodies such as Environment Agency/NRW
• Computer systems literate
• Passionate about our outdoor environment and protecting our surroundings
• Team player, willing to take part in all necessary training requirements required for the role

Good to know

Working Pattern: Monday to Friday, 8:00am to 4:00pm, with participation in a 1-in-7 weekend rota (5 hours to be worked on both Saturday and Sunday when scheduled).

Location: Mobile working across multiple sites within a defined geographical area. Please note, this role does not offer home working.

Company Vehicle: A company vehicle will be provided for business use.

Salary: £28,065 - £31,887 per annum. With participation in our standby rota and 260 additional planned overtime hours, you could earn between £34,337 and £38,092 per annum.

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

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