Technical Consultant

Candour Solutions

Newcastle-under-Lyme

Hybrid

GBP 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Generous holiday allowance, increasing with service

Performance bonus and profit share scheme

Regular team events and social activities

Group income protection and life insurance

Contributory pension

Individual training and development budget

Much more!

Job summary

A fast-growing technology company in Newcastle is looking for a Technical Consultant to support their expansion. The role involves collaborating with clients, presenting solutions, and assisting in technical onboarding, with a strong focus on AWS and cloud services. This position offers a hybrid work model, requiring occasional office visits, and includes a range of employee benefits such as a performance bonus and training budget.

Qualifications

Experience in pre‑sales or solutions engineering roles.
Strong understanding of AWS and cloud technologies.
Excellent communication skills for technical and non‑technical audiences.
Confident communication skills, with the ability to present complex technical concepts clearly to technical and non-technical audiences.
Proven experience delivering product demos and technical proposals.

Responsibilities

Collaborate with clients to explore technical needs and align solutions.
Present solution overviews and lead technical sessions.
Support implementation teams during integration.
Support implementation teams and clients during integration, offering hands-on technical assistance.
Manage technical onboarding activities and deliver continued support to ensure long-term customer success.
Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement.
Continuously research and analyse industry movements, technological advancements, and market competitors.
Promote adherence to security best practices and contribute to the organisation’s information security initiatives.

Skills

Previous experience in a technical pre‑sales, solutions engineering, or similar role

Strong technical foundation, particularly with AWS, cloud computing, and SaaS platforms

Understanding of web development environments

Confident communication skills

Proven experience delivering product demos and technical proposals

Web development

Technical presentations

Job description

IT Support & Infrastructure Recruitment Specialist | Candour Solutions

Role: Technical Consultant

Location: Newcastle

A fast-growing technology company is seeking a Technical Consultant to support its continued expansion. This hybrid role is based in Newcastle, requiring one/two days per week in the office, with only occasional travel.

This role will act as a key bridge between sales, product, and engineering teams. You’ll play a vital role in the pre‑sales process, engaging with clients to understand their needs, demonstrate technical solutions, and guide integration and onboarding.

Key Responsibilities

Collaborate with prospective clients to explore technical needs and align solutions with their business strategies.
Present solution overviews and lead technical sessions that highlight core product functionality and integration benefits.
Craft solution approaches tailored to each client’s technical landscape and compliance requirements.
Support implementation teams and clients during integration, offering hands‑on technical assistance.
Manage technical onboarding activities and deliver continued support to ensure long‑term customer success.
Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement.
Continuously research and analyse industry movements, technological advancements, and market competitors.
Promote adherence to security best practices and contribute to the organisation’s information security initiatives.

Key Skills & Experience

Previous experience in a technical pre‑sales, solutions engineering, or similar role.
Strong technical foundation, particularly with AWS, cloud computing, and SaaS platforms.
Understanding of web development environments.
Confident communication skills, with the ability to present complex technical concepts clearly to technical and non‑technical audiences.
Proven experience delivering product demos and technical proposals.

Benefits Package