Technical Author / Writer

TrueNorth®; United Kingdom; Remote; GBP 38,000 - 45,000; Full time

Job summary

TrueNorth is seeking a Technical Author/Writer to overhaul their user knowledge base for a SAAS fintech. The role, based remotely in the UK, requires experience in creating user content, collaboration with product teams, and domain knowledge in finance. The position offers a competitive salary of up to £45k on a fixed-term contract, with the possibility for occasional travel to the North East.

Qualifications

• Experience of having designed and written user content previously.
• Knowledge in SAAS/Software and Finance.
• Portfolio of work to share.

Responsibilities

• Redesign and rewrite external user knowledge base content.
• Collaborate with Product Managers to gather content requirements.
• Ensure content quality and consistency.

Skills

User Content Design

Verbal Communication

Written Communication

Job description

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This range is provided by TrueNorth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Tech Recruitment Director, TrueNorth / Co-Founder, FinPact

Product Information Technical Author / Writer

UK Remote - you must be based in the UK, no sponsorship, or relocation to the UK

upto £45k plus benefits on a 2 year fixed term contract

TrueNorth are working with a SAAS fintech who are looking for a Technical Author / Writer who can come in and redesign and rewrite their external user knowledge base / content from the ground up.

You'll work closely with Product Managers to understand the content and information needed with a view to creating a clear and consistent set of content that is coherent and meets quality standards across the business.

The key experience required:

• Experience of having designed and written user content previously
• SAAS / Software domain knowledge
• Finance or accounting domain knowledge
• Exceptional communication both verbal and written
• A portfolio of work you can share

The role can be worked remotely from anywhere in the UK - there might be the very occasional visit to the North East (2x per year), which if so, will be fully paid for by the company.

The salary we have is up to £45k for this position plus benefits. It is being recruited on a 2 year fixed term contract - if you dont know what that is, it's the same as a permanent role in terms of salary, benefits, treatment etc, the difference is the role will have an end date.

Please apply for more information

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media and Financial Services

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