Technical Author / Writer

TrueNorth®; United Kingdom; Remote; GBP 38,000 - 45,000; Full time

Job summary

TrueNorth is seeking a Technical Author to completely redesign their external user knowledge base for a leading SAAS fintech company. The successful candidate will work remotely within the UK and will collaborate closely with product teams to create high-quality, coherent content. This role offers a competitive salary and benefits on a 2-year fixed-term contract.

Qualifications

• Experience in designing and writing user content.
• Familiarity with SAAS software and finance domains.
• Portfolio of work is required.

Responsibilities

• Redesign and rewrite external user knowledge base from the ground up.
• Work closely with Product Managers to gather necessary content.
• Ensure content meets quality standards and is coherent.

Skills

Exceptional communication

User content design

SAAS domain knowledge

Finance knowledge

Job description

This range is provided by TrueNorth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from TrueNorth

Tech Recruitment Director, TrueNorth / Co-Founder, FinPact

Product Information Technical Author / Writer

UK Remote - you must be based in the UK, no sponsorship, or relocation to the UK

upto £45k plus benefits on a 2 year fixed term contract

TrueNorth are working with a SAAS fintech who are looking for a Technical Author / Writer who can come in and redesign and rewrite their external user knowledge base / content from the ground up.

You'll work closely with Product Managers to understand the content and information needed with a view to creating a clear and consistent set of content that is coherent and meets quality standards across the business.

The key experience required:

• Experience of having designed and written user content previously
• SAAS / Software domain knowledge
• Finance or accounting domain knowledge
• Exceptional communication both verbal and written
• A portfolio of work you can share

The role can be worked remotely from anywhere in the UK - there might be the very occasional visit to the North East (2x per year), which if so, will be fully paid for by the company.

The salary we have is up to £45k for this position plus benefits. It is being recruited on a 2 year fixed term contract - if you dont know what that is, it's the same as a permanent role in terms of salary, benefits, treatment etc, the difference is the role will have an end date.

Please apply for more information

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media and Financial Services

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