Technical Author

MWH Treatment Limited; Bournemouth; On-site; GBP 40,000 - 56,000; Full time

Job summary

MWH Treatment Limited is seeking a Technical Author for the South West region with hybrid working. You will create, edit and manage technical documentation for water treatment, wastewater processing, network infrastructure and plant equipment.

Collaborating with engineers, project managers and operations staff, you will translate complex concepts into clear, compliant documents for diverse audiences and support commissioning documentation across projects.

Qualifications

• Proven experience as a Technical Author or Technical Writer in water, utilities, or engineering.
• Strong verbal and written communication with clarity and consistency.
• Experience researching and interpreting complex technical information and standards.

Responsibilities

• Create, edit, and manage O&M manuals for assets.
• Collaborate with engineers, project managers, and operators to gather information.
• Maintain a technical documentation library aligned with company standards.
• Ensure documentation complies with industry standards and regulatory requirements.
• Support commissioning documentation across projects.

Skills

Technical Author

Communication skills

Researching information

SharePoint

Microsoft Office

Adobe Suite

MEICA documentation

Project management

Team collaboration

Tools

SharePoint

Adobe Technical Communication Suite

Job description

MWH Treatment are looking to strengthen our Technical team with a Technical Author based in the South West Region with hybrid working available.

You will report directly to the Regional Commissioning Manager, and your role will be responsible for creating, editing, and managing a wide range of technical documentation related to water treatment, wastewater processing, network infrastructure, and plant equipment. You will work closely with engineers, project managers, and operations staff to translate complex technical concepts into clear, concise, and compliant documentation for a variety of audiences.

Key responsibilities

• Document creation: Research, write, and produce high-quality technical documents, including operation and maintenance (O&M) manuals for new and existing assets.
• Information gathering: Collaborate with subject matter experts (SMEs), including engineers and technicians, to gather necessary information and validate technical content.
• Content management: Maintain and update a technical documentation library, ensuring all information is accurate, up-to-date, and aligns with company standards.
• Compliance and standards: Ensure all documentation adheres to relevant industry standards and regulatory requirements (e.g., DWI regulations in the UK), as well as company style guides.
• Audience-focused communication: Write for a range of technical and non-technical audiences, from plant operators to field technicians and internal stakeholders.
• Support Regional Commissioning Manager in production of commissioning documentation for a wide range of projects.

Qualifications

• Proven experience as a Technical Author or Technical Writer, ideally within the water, utilities, engineering, or a related industrial sector.
• Strong verbal and written communication skills, with a focus on clarity, accuracy, and consistency.
• Experience in researching and interpreting complex technical information and engineering standards.
• Proficiency with technical writing software (e.g., Microsoft Office Suite, Adobe Technical Communication Suite) and document management systems (e.g., SharePoint).
• Excellent organizational and project management skills, with the ability to manage multiple documentation projects simultaneously under tight deadlines.
• Ability to work independently and as part of a multi-disciplinary team.
• Experience with MEICA (Mechanical, Electrical, Instrumentation, Control, and Automation) technical documentation.