Technical Application Engineer: Façade & Firestopping (UK)

Etex; Measham; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Etex is seeking a Technical Application Engineer to translate customer requirements into tailored solutions for façade and firestopping applications. The role can be based anywhere in the UK, with travel to the Measham site.

You will provide technical expertise across the project lifecycle, ensuring solutions are robust and aligned with our technical excellence and customer support commitments. Collaborate with Sales, Product Management, R&D and other teams to deliver effective solutions, review

Qualifications

• Strong knowledge of façade systems, fire protection, and relevant industry standards.
• Ability to interpret technical drawings, specifications, and provide practical technical solutions.
• Proficiency in CAD and Microsoft Office.
• Strong communication and problem-solving skills, with a customer-focused approach.

Responsibilities

• Provide technical support for façade and firestopping solutions, ensuring compliance with relevant industry standards and regulations.
• Translate customer requirements into practical and technically sound Promat system solutions.
• Support projects throughout the technical case lifecycle, from design clarification and documentation through to after-sales assistance.
• Prepare and review technical documentation, specifications, drawings, and application guidance.
• Respond to technical enquiries from customers, architects, contractors, consultants, and internal teams.
• Collaborate closely with Sales, Product Management, R&D, and other internal stakeholders to deliver effective solutions.
• Support the growth of FSI-Promat firestopping solutions in the UK and Promat façade solutions across international markets.
• Liaise with external testing houses, certification bodies, and industry partners where required.
• Ensure technical recommendations are accurate, practical, and aligned with Promat product capabilities.
• Contribute to the continuous development and improvement of technical application processes and resources.
• Support multiple projects and technical cases simultaneously, managing priorities and delivering timely resolutions.
• Help maintain Promat's reputation for technical reliability, innovation, and application excellence.

Skills

CAD

Microsoft Office

Communication skills

Problem-solving

Customer-focused

Job description

Etex is seeking a Technical Application Engineer to translate customer requirements into tailored solutions for façade and firestopping applications. The role can be based anywhere in the UK, with travel to the Measham site.

You will provide technical expertise across the project lifecycle, ensuring solutions are robust and aligned with our technical excellence and customer support commitments. Collaborate with Sales, Product Management, R&D and other teams to deliver effective solutions, review