Technical Adviser – Loan Hub

University of Derby; East Midlands; Hybrid; GBP 31,000 - 32,000; Full time

Job summary

Senior Technician: Photography and Media at the University of Derby is on-site in the East Midlands. The role supports teaching, research and creative practice by ensuring specialist equipment is available, maintained and ready for use.

You will manage the Loan Hub, assist students and staff, prepare cameras, lighting and audio gear, keep accurate booking records, and provide expert technical advice in a fast-paced, service-oriented environment.

Qualifications

• Experience with professional media equipment.
• Ability to provide technical support in a customer-facing setting.
• Strong organisational and communication skills.

Responsibilities

• Manage the Loan Hub, providing an efficient equipment loan service and supporting students, staff and external partners with expert technical advice.
• Prepare cameras, lighting and audio equipment, maintain accurate booking records and ensure equipment is safe and ready for use.

Job description

Senior Technician: Photography and MediaAbout the University

£30,577 to £32,455 per annum(for exceptional performers, there is scope for further progression up to £37,323.25 per annum)

Onsite
This role will be based on site, primarily in the named location.

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

At the heart of shaping future professionals and creative thinkers, the College of Health and Humanities brings together three dynamic and diverse schools:

School of Nursing and Midwifery

Preparing the next generation of healthcare professionals through hands-on learning, expert teaching, and strong industry partnerships. Our courses are designed to meet the demands of real-world practice and improve the health and wellbeing of our communities.

School of Health, Sport and Rehabilitation

From state-of-the-art clinical simulation suites and specialist sport facilities to valuable placement opportunities, the School of Health, Sport and Rehabilitation focuses on ensuring our student graduate ready for the challenges of modern healthcare, sport and rehabilitation. Our career-focused courses are designed with industry partners and delivered by experienced academics and practitioners.

School of Humanities, Law and Creative Arts

Celebrating creativity, critical thinking, and cultural exploration. This school nurtures writers, performers, thinkers and artists, offering opportunities to grow intellectually and creatively across subjects like English, History, Creative Writing, Fine Art, and Media.

The School brings together a wide range of subjects, including:

• Humanities
• Law
• Journalism and Media
• Policing, Criminology and Social Sciences
• Creative Arts

Whether exploring the past, shaping future policy, telling powerful stories, or creating inspiring work, our students develop the skills and confidence to contribute meaningfully to society and the creative industries.

Together, the College of Health and Humanities delivers a rich, interdisciplinary environment where students gain the skills, experience, and inspiration to make a meaningful impact in society.

We're looking for an organised and proactive Technical Adviser to join our Technical Services team and play a key role in the day-to-day operation of our Loan Hub. This is an exciting opportunity to support teaching, learning, research and creative practice by ensuring specialist equipment is available, maintained and ready for use.

As Technical Adviser, you'll be responsible for managing the Loan Hub, providing an efficient equipment loan service and supporting students, staff and external partners with expert technical advice. From preparing cameras, lighting and audio equipment to maintaining accurate booking records and ensuring equipment is safe and ready for use, you'll help deliver a professional, reliable and customer-focused service.

Working independently within established procedures, you'll use your technical expertise and initiative to resolve routine issues while working closely with the wider Technical Services team to support practical teaching, workshops, research and knowledge exchange activities.

This role would suit a technically minded individual who enjoys solving problems, delivering exceptional customer service, and working effectively in a fast-paced environment with competing priorities.

You will bring experience of working with professional media equipment and providing technical support in a customer-facing setting. You'll be comfortable carrying out routine equipment maintenance, identifying and resolving basic faults, and helping users get the most from the resources available to them. Strong organisational skills will enable you to effectively prioritise competing demands, while your communication and interpersonal skills will help you build positive relationships with colleagues, students and other stakeholders.