Technical Administrator

PR O-Pak Foods Ltd; Malton; On-site; GBP 24,000 - 30,000; Full time

Job summary

Pro-Pak Foods is looking for a Technical Administrator to join our Malton-based Technical team. This role is ideal for someone who is highly organized, data-focused and eager to build a career in food manufacturing or quality assurance.

Previous experience in a technical department is helpful but not essential—we’re seeking the right attitude and a willingness to learn. You’ll receive support and training to develop knowledge of food safety, quality systems and technical administration, with

Qualifications

• Excellent organisational and administration skills.
• Strong attention to detail and accuracy.
• Good IT skills, particularly Microsoft Office.
• Ability to manage multiple tasks and prioritise effectively.
• Confident communicating with colleagues across departments.
• Proactive attitude and willingness to learn new systems and processes.

Responsibilities

• Maintain and update the site's Food Safety & Quality Manual.
• Support the creation and maintenance of technical documentation, specifications and procedures.
• Assist with internal and external audits by gathering and retrieving information.
• Complete traceability exercises and supplier trace requests.
• Support mass balance exercises and departmental reporting.
• Monitoring KPIs and producing reports for site and senior management.
• Investigating and responding to customer complaints with QA Manager support.
• Inputting data into Sage X3 when required.

Skills

Organisational skills

Attention to detail

MS Office proficiency

Task prioritisation

Communication

Proactive learner

Admin experience

Tools

Sage X3

Microsoft Office

Job description

Technical Administrator

Location: Malton

Monday to Friday 0800-17:00

Salary £27,000

Pro-Pak Foods is a major supplier of delicious ready meals to many of the UK’s leading supermarkets and convenience stores. Our chefs work with our customers and have created a menu of more than 200 quality meals

Are you highly organised, detail-focused and looking to build a career in food manufacturing or quality assurance?

We're looking for a Technical Administrator to join our Technical team in Malton. This is an excellent opportunity for someone with strong administrative skills who enjoys working with data, documentation and processes. Previous experience in a food manufacturing technical department is helpful but not essential—we're looking for someone with the right attitude, a willingness to learn and a genuine interest in developing their career.

Working alongside an experienced team, you'll receive support and training to develop your knowledge of food safety, quality systems and technical administration.

What you'll be doing

As part of our Technical team, you'll help ensure our systems, records and documentation are accurate, up to date and audit-ready. Your responsibilities will include:

• Maintaining and updating the site's Food Safety & Quality Manual.
• Supporting the creation and maintenance of technical documentation, specifications and procedures.
• Assisting with internal and external audits by gathering and retrieving information.
• Completing traceability exercises and supplier trace requests.
• Supporting mass balance exercises and departmental reporting.
• Monitoring key performance indicators (KPIs) and producing reports for site and senior management.
• Investigating and responding to customer complaints, working alongside the QA Manager to identify corrective actions.
• Supporting product specification management across internal and customer systems.
• Maintaining supplier approval records and technical databases.
• Completing customer and site questionnaires (SAQs and QAS).
• Keeping technical schedules and compliance records up to date.
• Assisting with export documentation when required.
• Supporting technical improvement projects across the business.
• Inputting data into Sage X3 when required.
• Providing administrative support across the Technical team during periods of absence.
• Promoting a safe working environment and following all health, safety and environmental procedures.

What we're looking for

You don't need to tick every box. If you're organised, eager to learn and have a positive approach, we'd love to hear from you.

Ideally, you'll have:

• Excellent organisational and administration skills.
• Strong attention to detail and accuracy.
• Good IT skills, particularly Microsoft Office.
• The ability to manage multiple tasks and prioritise effectively.
• Confidence communicating with colleagues across different departments.
• A proactive attitude and willingness to learn new systems and processes.
• Experience working in an administrative, manufacturing, food production or quality environment would be an advantage but is not essential.

Knowledge of food safety, quality systems, specifications or Sage X3 would be beneficial, but full training will be provided for the right person.

Why join us?

This role is ideal for someone looking to develop a long-term career in food manufacturing or technical services. You'll gain hands‑on experience across quality, food safety and compliance while working with an experienced team who will support your development.

If you're someone who takes pride in getting the details right, enjoys learning and wants to build a career in a growing business, we'd love to hear from you.