Technical Administrator

Paradigm Employment Services; Newmarket; On-site; GBP 33,000 - 37,000; Full time

Benefits offered by this job

Pension scheme

Training & development

Holiday entitlement

Job summary

Paradigm Employment Services Ltd is seeking a Technical Admin to join a leading global producer in the FMCG sector. The role focuses on compliance reporting, KPI monitoring, and continuous improvement within a fast-paced environment, with emphasis on quality and food safety.

The candidate will manage audits, data systems, and documentation, while supporting microbiological testing and environmental monitoring. Excellent Excel skills and strong attention to detail are essential for success.

Qualifications

• Level 2 Food Safety Manufacturing / Level 2 HACCP qualification.
• Experience in a technical, analytical, laboratory, food safety, quality assurance, or regulated environment role.
• Strong experience managing data systems, compliance reporting, trend analysis, and technical documentation.
• Knowledge of quality management systems, document control, internal audits, and compliance processes.
• Hands-on experience with microbiological testing, environmental monitoring, and sampling activities.
• Advanced Excel skills, including data analysis, reporting, charting, and KPI trending.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement improvements.
• Excellent organisational skills with the ability to manage multiple priorities independently.
• Clear written and verbal communication skills, particularly when presenting technical findings and compliance data.
• High attention to detail, accuracy, and commitment to maintaining compliance standards.
• Adaptable, proactive approach with the ability to work effectively under pressure.

Responsibilities

• Manage compliance reporting, KPI monitoring, and trend analysis to support continuous improvement and ensure technical compliance.
• Coordinate internal audits, non-conformance follow‑up, corrective actions, and audit close‑out activities.
• Conduct gap analysis, traceability exercises, and support implementation of updated food safety, quality, and legal requirements.
• Oversee microbiological testing and environmental monitoring, including result trending and follow‑up actions.
• Maintain and control Quality Management System documentation, records, and controlled documents.
• Coordinate customer complaint administration, investigations, and complaint trend reporting.
• Provide technical administration support, including calibration records, sampling activities, specifications, and supplier orders.
• Promote a strong food safety, quality, compliance and health & safety culture across the site.
• Deputise for the Technical Services Manager when required.

Skills

Data analysis

KPI trending

Compliance reporting

Internal audits

Quality documentation

Microbiological testing

Environmental monitoring

Advanced Excel

Analytical thinking

Communication

Organisational skills

Education

Level 2 Food Safety / HACCP

Tools

Excel

Job description

Technical Admin

We have an exciting opportunity for a Technical Admin to join a leading global producer within the FMCG sector. This role provides the chance to work alongside a dynamic team in a fast‑paced environment, with a strong focus on quality, sustainability, and continuous innovation.

We are looking for an applicant who can demonstrate a commitment to excellence, a willingness to contribute meaningfully to this outstanding business and a dedication to help others achieve shared goals.

Responsibilities

• Manage compliance reporting, KPI monitoring, and trend analysis to support continuous improvement and ensure technical compliance.
• Coordinate internal audits, non‑conformance follow‑up, corrective actions, and audit close‑out activities.
• Conduct gap analysis, traceability exercises, and support implementation of updated food safety, quality, and legal requirements.
• Oversee microbiological testing and environmental monitoring, including result trending and follow‑up actions.
• Maintain and control Quality Management System documentation, records, and controlled documents.
• Coordinate customer complaint administration, investigations, and complaint trend reporting.
• Provide technical administration support, including calibration records, sampling activities, specifications, and supplier orders.
• Promote a strong food safety, quality, compliance and health & safety culture across the site.
• Deputise for the Technical Services Manager when required.

Requirements

• Level 2 Food Safety Manufacturing / Level 2 HACCP qualification.
• Experience in a technical, analytical, laboratory, food safety, quality assurance, or regulated environment role.
• Strong experience managing data systems, compliance reporting, trend analysis, and technical documentation.
• Knowledge of quality management systems, document control, internal audits, and compliance processes.
• Hands‑on experience with microbiological testing, environmental monitoring, and sampling activities.
• Advanced Excel skills, including data analysis, reporting, charting, and KPI trending.
• Strong analytical and problem‑solving skills with the ability to identify root causes and implement improvements.
• Excellent organisational skills with the ability to manage multiple priorities independently.
• Clear written and verbal communication skills, particularly when presenting technical findings and compliance data.
• High attention to detail, accuracy, and commitment to maintaining compliance standards.
• Adaptable, proactive approach with the ability to work effectively under pressure.

Benefits

• Monday to Friday – site based.
• Salary £35,000 per annum.
• UK's leading wealth management pension scheme.
• Training and career development prospects.
• Holiday entitlement plus bank holidays.

If you are passionate about making a significant impact and want to be part of a dynamic team and unique organisation, this role is for you.

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.