Technical Administrator

Cadent Gas; Coventry; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme 18%

25 days holiday

Flexible working

Career development

EDI commitments

Discounts & other benefits

Job summary

Cadent is seeking a Technical Administrator (Training) to recruit, develop and support colleagues across the Dispatch operation. You will coordinate recruitment activities, support assessment centres, facilitate training programmes and mentor new starters through their learning journey.

This 12-month secondment role offers exposure to recruitment, training and people development within a dynamic operational environment and a chance to influence training outcomes across multiple business

Qualifications

• Experience developing, coordinating or facilitating training programmes for diverse audiences.
• Experience supporting end-to-end recruitment and selection, including assessment centres and interviews.
• Experience mentoring or developing new starters through induction and onboarding programmes.
• Excellent written and verbal communication with the ability to influence and build relationships.
• Ability to manage multiple priorities, meet deadlines and adapt to changing requirements.
• Proactive mindset to identify solutions and improve processes.
• Competent in Microsoft Office; ability to learn SAP and ClickSoftware.
• Commitment to accuracy, compliance and high-quality outcomes.

Responsibilities

• Coordinate recruitment activities across the Dispatch operation.
• Support assessment centres and facilitate training sessions.
• Mentor new starters through their learning journey and onboarding.
• Maintain learning materials and track development outcomes.
• Collaborate with Dispatch, Scheduling, Customer Operations, HR and L&D.

Skills

Training experience

Recruitment knowledge

Coaching skills

Strong communication

Organisation & planning

Problem solving

Technical capability

Attention to detail

Job description

Be the support that develops the future of Dispatch

As our Technical Administrator (Training), you'll play a pivotal role in recruiting, developing and supporting the people who keep our Dispatch operation running smoothly. This isn't just about administration, it's about helping colleagues build the skills, knowledge and confidence they need to succeed.

Working closely with Dispatch Specialists, Training teams, HR and key stakeholders across the business, you'll coordinate recruitment activities, support assessment centres, facilitate training programmes and mentor new starters through their learning journey. From identifying future training needs to maintaining learning materials and tracking development outcomes, you'll help ensure our teams are equipped to deliver brilliant customer service every day.

This is a 12-month secondment opportunity, offering you the chance to broaden your experience across recruitment, training and people development while making a real impact within a dynamic operational environment.

Why you'll love this role

• Develop People - Support and coach new learners from recruitment through to competence, helping them achieve their full potential.
• Make a Difference - Play a key role in ensuring Dispatch teams have the skills, knowledge and resources they need to succeed.
• Variety Every Day - Coordinate recruitment activities, support assessment centres, facilitate training sessions and maintain learning materials.
• Build Relationships - Work collaboratively with colleagues across Dispatch, Scheduling, Customer Operations, HR and Learning & Development.
• Drive Improvement - Help shape and enhance training programmes, processes and ways of working.
• Learn and Grow - Develop your own skills while gaining valuable exposure across multiple business functions.

What you'll bring

• Training Experience - Experience developing, coordinating or facilitating training programmes for a variety of audiences.
• Recruitment Knowledge - Experience supporting end-to-end recruitment and selection activities, including assessment centres and interviews.
• Coaching Skills - Experience mentoring, supporting or developing new starters through induction and onboarding programmes.
• Strong Communication - Excellent written and verbal communication skills with the ability to influence and build effective relationships.
• Organisation and Planning - Ability to manage multiple priorities, meet deadlines and adapt quickly to changing business requirements.
• Problem Solving - A proactive mindset with the ability to identify solutions and continuously improve processes.
• Technical Capability - Competent in Microsoft Office applications, with the ability to learn and utilise systems such as SAP and ClickSoftware.
• Attention to Detail - A commitment to accuracy, compliance and delivering high-quality outcomes.

At Cadent, we're thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What's In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life's special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you!

As a proud Disability Confident Leader, we guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy. Please let us know if you require any reasonable adjustments at any stage of the recruitment process and we will ensure that support is provided.

Be part of something big. Help shape the future of gas for generations to come.