Technical Administrator

Cameo Consultancy; Banbury; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Pension scheme

Free onsite parking

Learning and development opportunities

Benefits platform access

Online learning courses

Employee Assistance Programme (EAP)

Job summary

Cameo Consultancy in Banbury is seeking a highly organised Technical Administrator to join an established team on a full-time, permanent basis. You will coordinate project admin tasks throughout inception, planning and execution of new products, liaising with internal and external stakeholders, and ensuring accurate data entry in the CRM.

The role requires excellent written and verbal communication, the ability to multitask and meet deadlines, and a proactive approach to problem solving.

Qualifications

• Experience in an admin/coordinator role.
• Experience in a product industry preferred.
• Confident learner and quick to pick up new processes.
• Strong numeracy and literacy skills.
• Solid knowledge of Microsoft Office 365 (Word, Excel, Outlook).
• Excellent written and verbal communication.
• Exceptional organisational and time-management abilities.
• Forward-thinking with problem-solving mindset.
• Ability to follow critical paths and timelines; disciplined.

Responsibilities

• Overseeing the implementation of new product introduction.
• Support team during peak activity to meet deadlines.
• Request, chase and report on samples during development.
• Organise weekly airfreight shipments and prioritise samples.
• Liaise with Account Manager, Product Development Manager or Customer.
• Coordinate delays with internal and external stakeholders.
• Assist with packing, re-boxing and transport of samples.
• Use CRM to manage new product setup and data entry.
• Create spec sheets and label specs for new products.
• Sign off new products and set them up in system before PO.
• Maintain costing schedules and new product costing sheets.
• File all factory quote sheets.
• Coordinate with marketing, design, trading, technical, far-east teams and customers.
• Review and sign off on new stock as it arrives.
• Maintain range management data and product queries.

Skills

Admin coordination

Product industry experience

Numeracy & literacy

Microsoft Office 365

Communication skills

Organisation skills

Critical path experience

Self-motivation

Driving licence

Job description

We are recruiting for an organised and efficient Technical Administrator to join an established team in Banbury on a full time, permanent basis - Monday to Friday. You will play a pivotal role in coordinating project admin tasks throughout the inception, planning and execution of new products coming to market. This role involves working with a multitude of internal and external stakeholders and requires a high level of organisation. You must have excellent communication skills, both written and verbal, and the ability to work with all levels of the organisation. The ability to multitask is a must, as one minute you could be at your desk, the next minute you could be collecting samples from the warehouse.

As Technical Administrator you will be responsible for:

• Overseeing the implementation of new product implementation
• Supporting team members during periods of high activity to ensure deadlines are met
• Requesting, chasing and reporting on samples as required, during the product development process
• Organising the weekly airfreight shipment and manage the prioritisation of samples as they arrive
• Liaising with Account Manager/Product Development Manager or Customer to implement
• Liaising with internal and external stakeholders on any delays to product or photography samples
• Aiding in packing, re-boxing, and transport of samples to where they need to be in the business for a given time
• Using the company CRM to manage new product set up including the completion of all administration and accurate, timely in-put of all necessary data, e.g., product specifications, product technical data sheets, quotes, packing and label specs, etc.
• Creating spec sheets and label specifications for new products, ensuring their accuracy and distribute to far-east suppliers
• Signing off all new products as complete and correctly setting up on system before first purchase order placed
• Maintaining all costing schedules and ensuring correct completion of all new product costing sheets from factory quote sheets
• Filing all factory quote sheets
• Liaising with other departments on a timely basis and ensuring communication from the dept. is accurate and effective. These are to include marketing, design, trading, technical, far-east teams and customer stakeholders
• Reviewing and signing off on new stock as it arrives
• Maintaining ongoing range management data and product queries

As Technical Administrator, you must be/have:

• Experience of working within an admin, coordinator position
• Experience of working within a product industry is preferred
• Confident approach to learning
• Good numeracy & literacy skills
• Good working knowledge of Microsoft Office 365 (Word, Excel, and Outlook)
• Excellent communication and interpersonal skills
• Exceptional organisation skills - time management, ability to prioritise & meet project deadlines
• Forward thinker, able to identify and minimise problems before they occur
• Experience of following critical paths and timelines
• Self-motivated and positive attitude to self-development
• Full and valid UK driving licence due to some travel to other local sites

What's in it for me?

The salary for this role is competitive,holiday entitlement is 29 days' holiday during each holiday year, which includes the usual 8 public holidays. Holiday entitlement increases alongside length of service up to a maximum of 34 days. Additional benefits include employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities, access to employee benefits platform including discounts and offers on hundreds of retail and leisure activities, online learning courses and Employee Assistance Programme (EAP).