Technical Account Manager – Manufacturing Solutions

E3 Recruitment; Wollaton; On-site; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Double figure pension contribution

Private health care

27 days annual leave

Job summary

E3 Recruitment is seeking a Technical Account Manager for a heavy manufacturing business. You’ll be the trusted technical lead for customers in your region, delivering exceptional service, supporting product performance, and helping customers achieve their goals.

The role involves cross-functional collaboration with commercial teams, manufacturing operations, and R&D. Travel nationally and internationally is required, and a degree or equivalent in scientific/engineering disciplines is preferred.

Qualifications

• Experience in customer-facing technical roles.
• Degree or equivalent in scientific/engineering discipline.
• Experience with quality management systems (ISO 9001 or IATF 16949).

Responsibilities

• Act as the primary contact for customers within your region.
• Provide expert advice on existing products, product performance, and solutions.
• Support new product development initiatives and customer projects.
• Investigate enquiries and collaborate with internal teams to deliver effective solutions.
• Translate customer requirements into clear actions for manufacturing, operations, and innovation departments.
• Lead complaint investigations and support corrective and preventative actions.
• Travel nationally and internationally to meet customers.

Skills

Customer-focused

Technical account management

Cross-functional collaboration

Education

Degree in Science/Engineering/Materials

Job description

E3 Recruitment is seeking a Technical Account Manager for a heavy manufacturing business. You’ll be the trusted technical lead for customers in your region, delivering exceptional service, supporting product performance, and helping customers achieve their goals.

The role involves cross-functional collaboration with commercial teams, manufacturing operations, and R&D. Travel nationally and internationally is required, and a degree or equivalent in scientific/engineering disciplines is preferred.