Technical Account Manager

TipTopJob; West Midlands; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Annual bonus

Company car

Holiday package

Pension and benefits

Job summary

TipTopJob in Coventry is seeking a Technical Account Manager / Mechanical Field Service Engineer. This hybrid role focuses on building and maintaining relationships with key OEM and end-user accounts, providing technical support, training, and problem solving for industrial machinery.

You will schedule and conduct visits (about 20 per month), deliver expert advice, and represent the company to decision-makers while growing your professional engineering portfolio within a multinational

Qualifications

• Qualified Mechanical Engineer with hands-on mechanical background.
• Strong interpersonal skills and ability to manage a diary and schedule.
• Ability to train and provide technical solutions to customers.

Responsibilities

• Develop and maintain relationships with 15–20 key accounts from an engineering perspective.
• Lead scheduled technical meetings and respond to inquiries with expert advice and training.
• Conduct ~20 face-to-face visits per month and up to 24 appointments per year for high-profile accounts.

Skills

Interpersonal skills

Diary management

Client relationship

Technical training delivery

Education

Mechanical Engineer qualification (ONC/HNC/HND+

Job description

Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands:on mechanical engineering background (either by education or time:served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and development opportunities within our multinational operation. Were very open on your sector experience, but are particularly interested in those with a heavy industrial engineering background. This is a hybrid role, so if youre located within a couple of hours of Coventry, click to find more

BASIC SALARY: Up to A GBP 45,000

Benefits

• AAnnual bonus based on performance
• AFully Expensed Car
• AGood Holiday Package
• AAccess to the full Company Benefits Package including excellent Pension scheme.

LOCATION: Coventry

COMMUTABLE LOCATIONS: Birmingham, Derby, Nottingham, Leicester, Loughborough, Melton Mowbray, Kettering, Northampton, Milton Keynes, Banbury, Worcester, Wolverhampton, Rugby, Daventry, Luton, Sheffield, Oxford, Cambridge, Peterborough,Cheltenham, Gloucester, Worcester, Stoke on Trent

JOB DESCRIPTION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer : Machinery, Industrial Capital Equipment, Manufacturing

We are investing in the hire, training and development of a Mechanical Field Engineer, who will develop and maintain relationships (from an engineering perspective) with circa 15:20 Key Account OEM and End User clients.

TheTechnical Account Manager role will be split between scheduled technical meetings with key account decision makers and reactionary meetings generated through the following up of enquiries, and networking through existing key accounts. These meetings will be varied and will include offering training, technical support, reacting to quality issues, offering expert advice and technical solutions to engineering problems.

We prioritise face to face engagement where possible. In this role, the expectation of our Technical Account Manager is circa 20 visits a month.

Scheduled work is arranged by you, where the frequency depends on the seniority of the client (some of our high profile accounts receive circa 24 scheduled appointments a year). Much of this work, is providing expert training and induction to educate customers on how to get the best out of our solutions and identify potential concerns before they arise.

PERSON SPECIFICATION

Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer : Machinery, Industrial Capital Equipment, Manufacturing

AAn experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands:on mechanical engineering background (either by education or time:served).

Youre a qualified Mechanical Engineer (ONC, HNC or HND +)

You need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter:personal skills.

Youll be happy and able to manage your own diary, book appointments with circa 10:20 key accounts, and represent the company to these decision makers as a face of the brand.

The Company

We are a multi billion pound, worldwide manufacturer of precision engineered mechanical components supplied to original equipment manufacturers (OEMS) within the Off Highway, Quarrying Machinery, Rail, Heavy Duty Bus and Truck, Automotive Passenger and Light Vehicle Manufacturers (OE and aftermarket), Aerospace, Mining, Energy, and Construction equipment markets and through their OES suppliers and industrial distributors.

Prospects

Outstanding technical and commercial training programmes bespoke to your personal development. Ultimately you will become a specialist within a particular market/s and specific product portfolio.

The demographics within our European service engineering operation offer the genuine opportunity for career development.

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