Technical Account Manager

Groupe Adéquat UK (GA UK); Severn Beach; On-site; GBP 77,000 - 94,000; Full time

Job summary

Groupe Adéquat UK is seeking a Technical Account Manager to act as the central contact between the client and service vendors, coordinating on-site operations and ensuring seamless delivery across all facility systems.

You will lead a 40-strong on-site team of FM professionals, engineers, and specialists, maintaining critical environments such as data centers with robust cooling, N+1 redundancy, and compliant operation while balancing technical needs with exceptional customer service.

Qualifications

• Experience overseeing clean rooms, data centers or similar critical environments.
• Strong knowledge of cooling systems and N+1 redundancy.
• Background as Account Manager/Director in technical settings.
• Full budgetary responsibility including planning, forecasting and cost control.
• Engineering or facilities management background preferred.

Responsibilities

• Serve as central point of contact between client and service vendors.
• Oversee a 40-person on-site team including FM, engineers, and specialists.
• Maintain critical environments and ensure operational excellence of cooling systems.
• Balance technical requirements with high-quality customer service to meet client and regulatory expectations.
• Directly manage technical challenges and ensure compliance across facility systems.

Skills

Vendor management

Client liaison

Team leadership

Budget ownership

Critical environments

Education

Engineering degree

Job description

About Your New Job

• As the Technical Account Manager, you will act as the central point of contact between the client and all service vendors, ensuring seamless management of all on-site operations.
• Oversee a dedicated team of 40 professionals, including FM team members, engineers, account coordinators, and gas specialists.
• Maintain critical environments (clean rooms, data centers, etc.), ensuring operational excellence of cooling systems, N+1 redundancy, processing chilled water, and robust filtration.
• Serve as the management integrator, balancing technical requirements with high-quality customer service to meet both client and regulatory expectations.
• Directly manage technical challenges, e.g., safe handling of toxic gases, ensuring compliance and efficiency across all facility systems.
• Full-time position: site-based, outskirts of Bristol, Monday to Friday.

What Skills You Need

• Proven experience overseeing critical environments such as clean rooms or data centers.
• In-depth knowledge of cooling systems, N+1 redundancy, and technical infrastructure common to semiconductor manufacturing.
• Previous experience as an Account Manager or Account Director in a technical setting, demonstrating strong client and vendor relationship skills.
• Hold full budgetary responsibility, overseeing financial planning, forecasting, expenditure and cost management to ensure delivery within agreed financial targets.
• Technical qualification preferred, engineering or facilities management background strongly desired.
• Strong leadership capability; able to manage and mentor a multi-disciplinary team on-site.
• Exceptional communication, problem-solving, and stakeholder management skills.

What's on Offer

• Salary: £85,000 per annum.
• Opportunity to work for a prestigious client within a highly specialist, innovative environment.
• Career development and exposure to advanced technologies in the semiconductor industry.
• Leading a high-performing team and acting as a key influencer in the delivery of critical facility solutions.