Data Centre Technical Manager

RG Setsquare; Greater London; On-site; GBP 80,000 - 105,000; Full time

Benefits offered by this job

Salary up to £80,000 per annum

£5,100 car allowance

15% Bonus

Monday to Friday (8am to 5pm)

25 days annual leave + Bank Holidays

Private Healthcare

Cycle to work scheme

Job summary

RG Setsquare is seeking a Data Centre Technical Manager in Canary Wharf to lead the technical operations of a high-availability campus. You will oversee installed building services, ensure 100% availability, and train engineers under the Senior Technical Manager, acting as technical reference for permits, risk assessments and safety procedures.

The role requires HVAP/SAP level capability, strong leadership, and extensive experience in critical environments, UPS systems, and energy management.

Qualifications

• Must be an electrician with recognised qualifications (apprenticeship, HND, C&G).
• 18th Edition Electrical Wiring Regulations - essential.
• Previous experience in operating data centres/critical environments.
• Knowledge of emergency response/standby/call out activities and protocols.
• Understand the monitoring of utilities and environmental programmes.
• IOSH or equivalent H&S training.
• Excellent facilitation, communication skills at all levels.
• Self-motivated, resourceful and pro-active.
• Confident decision maker.
• HVAP with demonstrable SAP level experience (desirable).

Responsibilities

• Able to manage own time and allocate works to other team members.
• Able to manage cost related to delivery of maintenance activities (specialist and self-perform).
• Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs.
• Provide technical management reports as required.
• Provide Technical Support and Leadership to the building Engineers.
• Form Part of the Escalation chain for any unforeseen incidents and site issues, in and out of hours - providing technical support and leadership.
• Support critical environment related technical audits.
• Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems.
• Advise the Facilities Management Team of changes in critical environment requirements.
• Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Supervisor.
• Ensure maintenance is carried out in line with H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews.
• Escalate urgent issues identified through to the Senior Technical Manager.
• Responsible for auditing of the site library of Technical paperwork such as Switching Schedules and SOPs.
• Responsible for ensuring site training requirements and curating the site specific training program under the guidance of the Campus Technical Manager.
• Responsible for technical Sign off for new recruits and guidance of engineers technical development.
• Responsible for Ensuring platforms utilised and maintained such as Quantum to ensure risk radar kept up to date.
• Lead cultural change on a daily basis, through being an effective role model for safe working practices, compliance, quality standards and best practice methods.
• Positive contribution to the "team" effort, with a "can do" attitude and raising of standards.

Skills

Electrician qualifications

18th Edition Regs

Data centre experience

Emergency response protocols

Utilities monitoring

IOSH training

Communication skills

Training others

HVAP/SAP level experience

Safety management

Education

Electrician qualification

Tools

BMS controls

HVAC systems

UPS systems

Job description

Data Centre Technical Manager

Canary Wharf

£80K + £5.1K Car Allowance + 15% Bonus + Benefits

Monday - Friday (8am - 5pm)

Company Profile

My client is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

Purpose of the job

The successful candidate will be able to demonstrate technical leadership through a risk-focused approach. The position of the Data Centre Technical Manager is key to the technical operations of the campus and its infrastructure. As the post holder, you will be expected to have a detailed understanding of the installed building services systems, contingency procedures and be proactive in passing on this knowledge to other members of the Site Personnel. The Data Centre Technical Manager will also be expected to become familiar with aspects of the administrative and engineering operations within the contract. In general, your role will be to ensure the efficient operation of the critical and noncritical engineering services, PC based systems and the associated plant achieving 100% availability. You will also play a key role in training and authorising the ever-growing team of engineers ensuring exceptional standards. Working closely with the Senior Technical Manager, the Data Centre Technical Manager role will be to act as an extension of the senior technical team, being a focal point for any queries and to ensure we continue delivering outstanding technical delivery to our client. You will be the technical reference point for the completion of the necessary permits to ensure compliance with method statements, risk assessments, Supplier Health and Safety procedures. You will ensure that the conduct of any personnel under your control is safe, professional, and conscientious. In the event of breaches, incidents or accidents the technical manager will need to conduct investigations and complete reports into these. The technical manager will also be required to attend site meetings with the client. Further to this the Technical Manager will be a key player in ensuring training requirements within the Data Centre are met and engineers are either trained or in training to ensure the highest engineering standards. The Data Centre Technical Manager with Support from the Senior Technical Manager will be responsible for ensuring all technical paperwork is created and approved to a high standard, this includes but is not limited to Safety Programs, Risk Assessments, Switching Schedules. Also the Technical Manager will be expected to become a senior authorised person for HV / LV and confined spaces meaning training and appointing our team of authorised persons as well as conducting annual reviews.

Key Responsibilities

• Able to manage own time and allocate works to other team members
• Able to manage cost related to delivery of maintenance activities (specialist and self-perform)
• Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs.
• Provide technical management reports as required
• Provide Technical Support and Leadership to the building Engineers
• Form Part of the Escalation chain for any unforeseen incidents and site issues, in and out of hours - providing technical support and leadership.
• Support critical environment related technical audits
• Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems
• Advise the Facilities Management Team of changes in critical environment requirements
• Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Supervisor
• Ensure maintenance is carried out in line with H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews
• Escalate urgent issues identified through to the Senior Technical Manager
• Responsible for auditing of the site library of Technical paperwork such as Switching Schedules and SOPs
• Responsible for ensuring site training requirements and curating the site specific training program under the guidance of the Campus Technical Manager
• Responsible for technical Sign off for new recruits and guidance of engineers technical development
• Responsible for Ensuring platforms utilised and maintained such as Quantum to ensure risk radar kept up to date.
• Lead cultural change on a daily basis, through being an effective role model for safe working practices, compliance, quality standards and best practice methods.
• Positive contribution to the "team" effort, with a "can do" attitude and raising of standards.

Personal Specification

• Electrician with recognised qualifications (apprenticeship, HND, C&G)
• 18th Edition Electrical Wiring Regulations - essential
• Previous experience in operating data centres/critical environments
• Knowledge of emergency response/standby/call out activities and protocols
• Understand the monitoring of utilities and environmental programmes
• IOSH or equivalent H&S training
• Excellent facilitation, communication skills at all levels
• Self-motivated, resourceful and pro-active
• Confident decision maker
• Understanding of water hygiene (L8) - desirable
• BMS Controls experience / HVAC experience - desirable
• Operational experience of UPS, Standby Power and Critical Environment Cooling
• Operational experience of managing Environmental, Health & Safety and Quality Systems
• PC and MS office skills
• Experience of system integration and handover preferred
• Management Experience Essential
• Strong Communication skills Essential
• Candidate must be confident with training others, communicating in high pressure situations with superiors and clients and be able to enforce the safety Rules.
• Candidate must be an HVAP with demonstrable experience to allow appointment at SAP level

Benefits

• Salary up to £80,000 per annum
• £5,100 car allowance
• 15% Bonus
• Monday to Friday (8am to 5pm)
• 25 days annual leave + Bank Holidays
• Private Healthcare
• Cycle to work scheme