Technical Account Manager

Wallace Hind Selection; Rugby; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Annual bonus

Fully Expensed Car

Good Holiday Package

Pension scheme

Job summary

Wallace Hind Selection is seeking a Technical Account Manager with a hands-on mechanical engineering background. You will build and maintain relationships with 15-20 key OEM and end-user clients from an engineering perspective.

The role blends scheduled technical meetings with reactionary enquiries, offering training, technical support and expert solutions. You will travel to customer sites, aiming for around 20 visits per month and 24 visits a year for select accounts.

Qualifications

• Experience as Service, Maintenance, Technical Support, Applications or Sales Engineer with a hands-on mechanical engineering background.
• Qualified Mechanical Engineer (ONC, HNC or HND+).
• Strong mechanical engineering understanding with interpersonal skills.

Responsibilities

• Develop and maintain relationships with 15-20 Key Account OEM and End User clients.
• Split time between technical meetings and reactionary meetings from enquiries.
• Provide expert training and technical solutions to engineering problems.

Skills

Mechanical Engineer

Field Service

Education

ONC/HNC/HND

Job description

Technical Account Manager

Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and development opportunities within our multinational operation. We're very open on your sector experience, but are particularly interested in those with a heavy industrial engineering background. This is a hybrid role, so if you're located within a couple of hours of Coventry, click to find more!

BASIC SALARY:

Up to £45,000

BENEFITS:

• Annual bonus based on performance
• Fully Expensed Car
• Good Holiday Package
• Access to the full Company Benefits Package including excellent Pension scheme.

LOCATION:

Coventry

COMMUTABLE LOCATIONS:

• Birmingham
• Derby
• Nottingham
• Leicester
• Loughborough
• Melton Mowbray
• Kettering
• Northampton
• Milton Keynes
• Banbury
• Worcester
• Wolverhampton
• Rugby
• Daventry
• Luton
• Sheffield
• Oxford
• Cambridge
• Peterborough
• Cheltenham
• Gloucester
• Worcester
• Stoke on Trent

JOB DESCRIPTION:

Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing

We are investing in the hire, training and development of a Mechanical Field Engineer, who will develop and maintain relationships (from an engineering perspective) with circa 15-20 Key Account OEM and End User clients.

TheTechnical Account Manager role will be split between scheduled 'technical' meetings with key account decision makers and reactionary meetings generated through the following up of enquiries, and networking through existing key accounts. These meetings will be varied and will include offering training, technical support, reacting to quality issues, offering expert advice and technical solutions to engineering problems.

We prioritise face to face engagement where possible. In this role, the expectation of our Technical Account Manager is circa 20 visits a month.

Scheduled work is arranged by you, where the frequency depends on the seniority of the client (some of our high profile accounts receive circa 24 scheduled appointments a year). Much of this work, is providing expert training and induction to educate customers on how to get the best out of our solutions and identify potential concerns before they arise.

PERSON SPECIFICATION:

• An experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served).
• You're a qualified Mechanical Engineer (ONC, HNC or HND +)
• You need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills.
• You'll be happy and able to manage your own diary, book appointments with circa 10-20 key accounts, and represent the company to these decision makers as a 'face of the brand.'

THE COMPANY:

We are a multi billion pound, worldwide manufacturer of precision engineered mechanical components supplied to original equipment manufacturers (OEMS) within the Off Highway, Quarrying Machinery, Rail, Heavy Duty Bus and Truck, Automotive Passenger and Light Vehicle Manufacturers (OE and aftermarket), Aerospace, Mining, Energy, and Construction equipment markets and through their OES suppliers and industrial distributors.