Technical Account Manager

AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists

England

On-site

GBP 35,000 - 50,000

Full time

14 days+

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Job summary

A specialized recruitment firm in the food industry is seeking a Technical Account Manager based in Kent, England. This role involves managing product quality and compliance for key categories while fostering strong relationships with retail customers and suppliers. The ideal candidate will have a strong background in Fresh Produce and retail account management, along with exceptional communication skills. This position offers full-time employment with opportunities for growth within the company.

Qualifications

Proven experience in Fresh Produce and retail account management from a technical perspective.
Strong understanding of product specifications, quality standards, and supplier management.
Highly professional, approachable, and dynamic.

Responsibilities

Build and maintain relationships with retail customers, growers, and suppliers.
Monitor and resolve quality issues.
Manage technical documentation and customer specifications.

Skills

Experience in Fresh Produce

Retail account management

Understanding of product specifications

Excellent communication skills

Organisational skills

Job description

AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists provided pay range

This range is provided by AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

Direct message the job poster from AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists.

Recruitment Partner and Co-founder @ AIM Fresh Resourcing Partners Ltd - Your Fresh Food Industry Recruitment Specialists

Are you passionate about Fresh Produce and building strong relationships with both retail customers and suppliers?

Technical Account Manager

We are seeking a Technical Account Manager to take ownership of key product categories. In this role, you will work directly with retail customers to manage product quality, compliance, and technical requirements, while also collaborating with growers and suppliers to ensure consistent supply, innovation, and continuous improvement.

This is an exciting opportunity for a highly organised, professional, and approachable individual who enjoys working with people at all levels and thrives in a fast-paced environment. While there is no team management responsibility, you will have full accountability for your categories and the opportunity to influence both customer satisfaction and supplier performance.

Technical Account Manager Key Responsibilities

Build and maintain strong relationships with retail customers, growers, and suppliers to ensure product quality and specifications are met
Monitor, communicate, and resolve any quality issues, complaints, or rejections with clear recommendations and action plans
Manage technical documentation, due diligence, and customer specifications for assigned product categories
Collaborate with cross-functional teams to support new product development and drive innovation
Capture competitor activity and market insights to inform product and category strategies
Ensure sustainability, ethical, and technical standards are met across suppliers and product lines

Technical Account Manager Key Requirements

Proven experience in Fresh Produce and retail account management from a technical perspective
Strong understanding of product specifications, quality standards, and supplier management
Highly professional, approachable, and dynamic, with excellent communication and organisational skills
Comfortable working independently, managing multiple stakeholders, and thriving in a fast-paced, varied role
Ambitious and motivated, with a desire to make a significant impact and grow within the business

This is a fantastic opportunity to join a forward-thinking team, combining retail customer management with supplier collaboration, technical expertise, and commercial insight. The role offers variety, responsibility, and the chance to make a real difference while building a long-term career.

This is a UK-based position. Applicants must have the legal right to work in the UK. Evidence of this right will be requested prior to interview, if applicable.

Seniority level