Techncian

Hartwell plc; Banbury; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Workplace pension scheme

Staff discounts

22 days annual holiday

Job summary

Hartwell plc in Banbury, UK, is seeking a Service Technician to join our dealership representing BYD and Ford. The role reports to the Service Manager and focuses on maintaining, servicing and repairing vehicles to franchise and company standards. The ideal candidate will hold NVQ level 3 (or equivalent), be MOT-certified, and have at least 2 years of franchise dealership experience, with strong customer service skills.

Qualifications

• NVQ level 3 (or equivalent) is required.
• MOT Tester qualification is required.
• At least 2 years experience after qualifying period in a Franchise Dealership (or similar).
• Excellent customer service skills expected.

Responsibilities

• To undertake maintenance, service and repair activities on motor vehicles of all types to the highest standard within scheduled times to meet company and franchise standards.
• Repair, test vehicles and diagnose faults as required by Service Manager and supervisory staff.
• Replace components, parts, lubricants and consumables and record usage.
• Keep work areas clean and tidy, organised and safe from hazards to health and safety.
• Carry out work completely and effectively within manufacturers' servicing and repair times.
• Advise and report on vehicle faults and servicing requirements while working on vehicles, including future servicing/repair requirements.

Skills

Excellent customer service

Education

NVQ level 3 (or equivalent)

MOT Tester

Job description

Are you a successful Service Technician or Vehicle Mechanic looking to take the next steps in your career? Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating across 11 locations, the company currently represents various brands including BYD. We are seeking a Service Technician to join our dealership in Banbury where we represent BYD and Ford.

The Service Technician will report to the Service Manager and will be responsible for meeting both franchise and company standards in a service environment.

Key Responsibilities of Service Technician:

• To undertake maintenance, service and repair activities on motor vehicles of all types to the highest standard within scheduled times to meet company and franchise standards.
• Repair, test vehicles and diagnose their faults as and when required by Service Manager and supervisory staff.
• Replace components, parts, lubricants and consumables and record usage.
• Keep work areas clean and tidy, organised and safe from hazards to health and safety.
• Carry out work completely and effectively within manufacturers' servicing and repair times.
• Advise and report on vehicle faults and servicing requirements while working on vehicles, including future servicing/repair requirements.
  

The Ideal Service Technician:

• Qualified to NVQ level 3 (or equivalent).
• MOT Tester.
• Have at least 2 years experience after qualifying period, of working in a Franchise Dealership (or similar).
• Excellent customer service skills.
• Take responsibility for the quality and quantity of their work.

If you are an organised, driven and experienced Service Technician looking for your next challenge and you are looking to join a growing company that can offer excellent rewards including a workplace pension scheme, staff discounts and 22 days annual holiday and you are currently entitled to work in the UK, then we want to hear from you.